Administrative Assistant

Colorado Springs, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $22.00 - $27.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan

Generous vacation time

Flexible Schedule

Life insurance

short-term disability

long-term disability

Job Description

ChangeLine is a nonprofit civic hub dedicated to unlocking, building, and channeling collective power to solve challenges affecting the health and well-being of communities in the Pikes Peak Region, including Colorado Springs. Rooted deeply in community collaboration and committed to social equity, ChangeLine plays a pivotal role in addressing complex social issues such as homelessness. The organization supports diverse programs and initiatives that connect individuals experiencing homelessness with essential services, systems, and housing. ChangeLine’s goal is to create sustainable, impactful solutions through partnership, advocacy, and strategic interventions that improve lives and strengthen the social fabric of the region.

Currently, ... Show More

Job Requirements

1-3 years of experience in an administrative, office assistant, coordinator, or support role
Proficiency in Microsoft Office Suite
Experience with office software and tools such as Google Workspace, Zoom, Teams, and SharePoint
Familiarity with project management tools like Asana, Trello, or Monday.com
Strong organizational and multitasking skills
Excellent written and verbal communication abilities
Commitment to equity, inclusion, and supporting vulnerable communities

Job Qualifications

1-3 years of experience in an administrative, office assistant, coordinator, or support role, preferably in a non-profit or community environment supporting programs, working with external partners, or experience in housing, homelessness response, or human services
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Experience with office software and tools (e.g., Google Workspace, Zoom, Teams, SharePoint) and project management tools (Asana, Trello, Monday.com)
Detail-obsessed, highly organized, and thrives in a fast-paced, ever-evolving space
Communicates clearly, kindly, and consistently whether it’s over email, Zoom, or in person
Multitasks like a pro but knows when to slow down and prioritize
Passionate for equity, inclusion, and showing up for vulnerable communities
Loves team collaboration just as much as independent problem-solving

Job Duties

Keep things running smoothly for internal and external meeting scheduling, prepping materials, capturing notes, tracking action items, and making sure things don't fall through the cracks
Manage complex project calendars, timelines, and deliverables across multiple teams and initiatives
Draft agendas, create slide decks, and support the preparation of briefings and presentations
Maintain high-quality records and documentation, including contact lists, reports, participant data, and grant-related files
Support grant reporting by gathering metrics, formatting updates, and assembling required documentation
Handle general office and program admin needs and everything from room setup and supply management to guest hospitality and tech troubleshooting
Collaborate with internal teams, external partners, and the community helping ensure strong follow-up, shared understanding, and accountability
Assist in planning and executing program events, trainings, and outreach efforts, including scheduling, registration, logistics, and post-event wrap-up
Track stakeholder engagement activities and maintain structured follow-up systems to ensure partners, volunteers, and community members are informed, appreciated, and invited to stay involved
Gather, organize, and distribute outreach materials and communications to service providers, lived experience leaders, and community partners
Collaborate with the team to tailor communication strategies to various audiences including public officials, service providers, and people experiencing homelessness
Help implement feedback loops with stakeholders and the public to assess impact and strengthen programming
Coordinate email outreach, survey dissemination, and meeting follow-up to keep everyone in the loop and engaged
Work alongside the Homeless Initiatives team and cross-functional staff to support collaborative projects that advance homelessness and the PPCoC's goals
Contribute ideas to improve systems, streamline workflows, and enhance stakeholder experience
Jump in where needed to assist with special projects, community events, or urgent needs, because no day is ever quite the same

Job Location

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