Gallup logo

Administrative and Hospitality Coordinator

Job Overview

briefcase

Employment Type

Hourly
moneybag

Compensation

Hourly
Range $32.00 - $40.00
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
employee stock ownership program
Transit reimbursement

Job Description

Gallup is a renowned global analytics and advisory company that drives meaningful change by helping organizations solve their most pressing challenges. With a rich history of insight-driven solutions, Gallup provides analytics and advice on everything important facing humankind. The company is widely respected for its commitment to innovation, employee well-being, and fostering an inclusive, empowering culture. Gallup operates out of a state-of-the-art office located in the vibrant West Loop district of downtown Chicago, specifically inside the iconic River Point building. This location offers associates proximity to excellent transit options, including Metra and the 'L,' as well as vibrant local dining and cultural attractions like the Chicago Riverwalk, Fulton Market, and French Market. Known for its dynamic startup energy combined with the strengths of a trusted global brand, Gallup invests heavily in learning, development, and the growth of its employees' careers. The company emphasizes a mission-driven workplace culture focused on creating an environment where curiosity, challenge, and collaboration are encouraged and celebrated.

The Administrative and Hospitality Coordinator role at Gallup is a key position designed to cultivate exceptional experiences for associates, clients, and guests in Gallup's Chicago office. This executive and client-facing role demands an individual with a service-driven mindset, impeccable organizational skills, and a flair for hospitality. The coordinator will play an essential part in creating a welcoming and polished atmosphere that reflects Gallup's professionalism and sophistication. Responsibilities include managing diverse administrative tasks, coordinating client visits, and supporting office leadership with scheduling and expense reporting. The successful candidate will also oversee vendor and building management relationships to ensure smooth operation and a premium office environment. The role requires proactive problem-solving, multitasking ability, and a highly polished communication style to engage with a broad spectrum of internal and external stakeholders.

The position offers an estimated hourly wage between $32 and $40, reflecting factors such as education, skills, and experience. Candidates must be committed to working on-site up to five days per week at the Chicago office and should bring at least five years of relevant experience in administrative support, office management, hospitality, or operations coordination. High proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook is required. Additionally, familiarity with AI tools to elevate productivity and communication workflows is preferred. Gallup prides itself on a strong benefits package, including comprehensive medical, dental, and vision insurance, a fully vested 401(k) retirement plan with company matching, an employee stock ownership program, and support for family-building and overall associate wellbeing.

This role is suited for a polished, service-minded professional who thrives in fast-paced environments, anticipates needs, and can handle a diverse set of responsibilities simultaneously with grace and efficiency. It offers the opportunity to be part of a mission-driven organization that values learning, development, innovation, and the creation of vibrant workplace experiences. Candidates joining Gallup as an Administrative and Hospitality Coordinator will find themselves at the heart of an energetic, supportive community committed to making a positive impact both within the company and in the broader world. The company is an equal opportunity employer dedicated to diversity, inclusion, and fairness in all aspects of recruitment and employment.

Job Requirements

  • Bachelor's degree required
  • At least five years of experience in administrative support, office management, hospitality or operations coordination required
  • Proficiency in Microsoft Word, Excel, PowerPoint and Outlook required
  • Strong attention to detail and commitment to quality required
  • Experience using AI tools to enhance communication, productivity and workflows preferred
  • A commitment to working on-site at Gallup's Chicago office up to five days per week required
  • Eligibility to work in the U.S. required
  • this position is not eligible for employment visa sponsorship

Job Qualifications

  • Bachelor's degree
  • At least five years of experience in administrative support, office management, hospitality or operations coordination
  • Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
  • Strong attention to detail and commitment to quality
  • Experience using AI tools to enhance communication, productivity and workflows preferred

Job Duties

  • Welcome associates, clients and guests with confidence and hospitality
  • Coordinate client and candidate visits, reflecting Gallup's premium brand in every in-office experience
  • Anticipate associate and guest needs before they arise and resolve issues with discretion, sound judgment and attention to detail
  • Act as the primary liaison for building management and office vendors, proactively coordinating maintenance, facilities and workplace services to ensure a polished office environment
  • Support Chicago office leadership with scheduling, expense reporting and other administrative priorities
  • Plan and execute internal events and experiences, including town halls, training sessions, social gatherings and community service activities, in partnership with office leadership
  • Coordinate catering for in-office and client events, ensuring seamless service, thoughtful presentation and accommodation of dietary needs
  • Maintain supplies, coordinate mail and packages, and keep shared spaces organized and guest-ready

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef