Job Overview
Employment Type
Full-time
Compensation
Salary
Range $66,901.95 - $84,802.43
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Flexible work arrangements
Job Description
King County Parks Division, part of the King County Department of Natural Resources and Parks (DNRP), is dedicated to providing residents with excellent recreational opportunities while stewarding and enhancing natural spaces to promote healthy, vibrant communities. Marymoor Park, located in the heart of King County, is one of the region's most popular and visited parks, welcoming millions of visitors every year. The park offers a diverse range of recreational amenities, including athletic fields, special event facilities, community programs, and spaces for facility rentals. The Recreation, Partnerships, and Property Management Section is responsible for the oversight and coordination of facility reservations, event scheduling, community partnerships, and visitor services across King County Parks.
This dynamic and innovative team is committed to delivering outstanding customer service in one of the busiest and most diverse park environments in the region. King County prioritizes equity, racial and social justice as foundational values that guide all aspects of work, striving to create an inclusive environment where all employees and visitors feel welcome and respected. This commitment is deeply embedded in the culture and daily expectations for every role, including the position of Activities Scheduling Coordinator.
As an Activities Scheduling Coordinator at Marymoor Park, you will be the key liaison for athletic field and facility reservations, managing a wide spectrum of customer interactions alongside facility scheduling and operational coordination. Your main responsibility will be to assist leagues, community organizations, and individual visitors in securing spaces for recreational activities. This involves handling scheduling requests efficiently through phone, email, and in-person communication, utilizing reservation systems such as ActiveNet to process agreements, payments, and permits. In addition, you will work closely with the Event Coordinator to ensure the proper scheduling of facilities during multi-use event days, maintaining seamless operations and accessibility for all user groups.
The role requires excellent problem-solving skills, attention to detail, and ability to resolve scheduling conflicts, assuming a pivotal role in fostering positive relationships across a broad range of park users and stakeholders. You will also take on responsibilities managing customer accounts, including payment collections and account status updates, and act as a venue supervisor during large-scale events, ensuring safe and successful operations.
This position operates under a hybrid work model, combining remote work flexibility with in-person responsibilities at Marymoor Park's primary onsite location in Redmond, Washington. The full-time position requires a 40-hour work week and offers an exciting opportunity to be part of a forward-thinking team that is redefining public service delivery. Benefits include comprehensive training, growth opportunities, and inclusive workplace culture. King County values diversity and encourages applications from people of all backgrounds, fostering an equitable and supportive work environment where everyone can thrive.
This dynamic and innovative team is committed to delivering outstanding customer service in one of the busiest and most diverse park environments in the region. King County prioritizes equity, racial and social justice as foundational values that guide all aspects of work, striving to create an inclusive environment where all employees and visitors feel welcome and respected. This commitment is deeply embedded in the culture and daily expectations for every role, including the position of Activities Scheduling Coordinator.
As an Activities Scheduling Coordinator at Marymoor Park, you will be the key liaison for athletic field and facility reservations, managing a wide spectrum of customer interactions alongside facility scheduling and operational coordination. Your main responsibility will be to assist leagues, community organizations, and individual visitors in securing spaces for recreational activities. This involves handling scheduling requests efficiently through phone, email, and in-person communication, utilizing reservation systems such as ActiveNet to process agreements, payments, and permits. In addition, you will work closely with the Event Coordinator to ensure the proper scheduling of facilities during multi-use event days, maintaining seamless operations and accessibility for all user groups.
The role requires excellent problem-solving skills, attention to detail, and ability to resolve scheduling conflicts, assuming a pivotal role in fostering positive relationships across a broad range of park users and stakeholders. You will also take on responsibilities managing customer accounts, including payment collections and account status updates, and act as a venue supervisor during large-scale events, ensuring safe and successful operations.
This position operates under a hybrid work model, combining remote work flexibility with in-person responsibilities at Marymoor Park's primary onsite location in Redmond, Washington. The full-time position requires a 40-hour work week and offers an exciting opportunity to be part of a forward-thinking team that is redefining public service delivery. Benefits include comprehensive training, growth opportunities, and inclusive workplace culture. King County values diversity and encourages applications from people of all backgrounds, fostering an equitable and supportive work environment where everyone can thrive.
Job Requirements
- Experience coordinating athletic, recreation, facility event or similar scheduling activities using ActiveNet or comparable reservation or scheduling system
- Experience performing administrative support functions such as processing payments, preparing agreements or documentation, maintaining records, and coordinating information
- Experience using Microsoft 365 applications and other technology systems to support administrative, scheduling, customer account, or operational functions
- Ability to apply equity and social justice concepts and principles to work activities and decision making
- Ability to build positive relationships and effectively interact with diverse customers, community members, and partners
- Excellent problem-solving skills, attention to detail, and ability to organize and prioritize multiple tasks, deadlines, and competing priorities
Job Qualifications
- Experience coordinating athletic, recreation, facility event or similar scheduling activities using ActiveNet or comparable reservation or scheduling system
- Demonstrated customer service experience with the ability to build positive relationships and effectively interact with diverse customers, community members, and partners
- Demonstrated problem-solving skills, attention to detail, and ability to organize and prioritize multiple tasks, deadlines, and competing priorities
- Experience performing administrative support functions such as processing payments, preparing agreements or documentation, maintaining records, and coordinating information
- Experience using Microsoft 365 applications and other technology systems to support administrative, scheduling, customer account, or operational functions
- Ability to apply equity and social justice concepts and principles to work activities and decision making
Job Duties
- Coordinate athletic field reservations and facility rentals by responding to customer inquiries via phone, email, and in person
- Process reservations, agreements and required documentation using ActiveNet and other related business systems
- Build positive relationships with park users, organizations, and community partners while providing exceptional customer service
- Manage customer accounts by collecting payments, following up on delinquent accounts, and modifying permit status as appropriate
- Resolve scheduling conflicts and customer concerns by applying sound judgment and effective problem-solving skills
- Work closely with the Event Coordinator to ensure accurate scheduling and availability of fields and facilities and collaborate on multi-use event days to maintain accessibility for all park users
- Communicate and support change management initiatives to foster a culture of continuous improvement
- Serve as Venue Supervisor during large events to help ensure safe and successful operations
Job Criteria
Experience
No experience required
Job Location
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