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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $25.50
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
sign on bonus
hourly wage
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Hyatt Vacation Ownership is a renowned hospitality company known for its commitment to delivering exceptional guest experiences through its premier vacation ownership properties worldwide. As a leader in the hospitality industry, Hyatt emphasizes quality service, a welcoming environment, and comprehensive amenities to ensure guests enjoy memorable and fulfilling stays. Their properties are often situated in prime vacation destinations, boasting facilities such as golf courses, tennis courts, spas, and a variety of dining options, highlighting the brand's dedication to excellence and guest satisfaction.
This role is situated within Hyatt Vacation Ownership's vibrant resort setting, where the focus is on managing a... Show More
This role is situated within Hyatt Vacation Ownership's vibrant resort setting, where the focus is on managing a... Show More
Job Requirements
- Valid driver’s license required
- High school diploma or GED
- Minimum three years experience in recreation or health club operations or related professional area
- Availability to work weekends and holidays
- Ability to manage and train staff
- Strong communication skills
- Ability to handle guest complaints effectively
Job Qualifications
- High school diploma or GED
- Three years experience in recreation or health club operations or related professional area
- Knowledge of brand standard operating procedures
- Experience managing budgets and departmental expenses
- Strong leadership and team management skills
- Ability to communicate effectively across departments
- Proficiency in safety and emergency procedures
- Excellent customer service skills
- Ability to coach and motivate employees
Job Duties
- Ensures staff is trained on all brand standard operating procedures
- Administers and ensures employee adherence to corporate and local SOPs
- Strives to meet the five goals of the property including guest satisfaction, profitability, sanitation, job safety, employee satisfaction
- Demonstrates knowledge and proficiency in all safety and emergency procedures
- Demonstrates extensive knowledge of resort property, resort staff, and resort services including kitchen, food, beverage, golf, tennis, spa and front desk operations
- Fosters teamwork and communication among different departments
- Creates, organizes and implements activities for all age ranges
- Manages wages and controllable expenses within budgeted guidelines
- Provides constructive coaching and counseling to employees
- Provides excellent customer service
- Handles guest problems and complaints effectively
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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