Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a distinguished leader in the senior living industry, proudly managing lifestyle-driven Independent Living communities across the United States. With a portfolio encompassing more than 13,000 units and serving thousands of residents and their families, Provincial Senior Living is committed to fostering vibrant, purposeful, and engaging environments where seniors can thrive. The company operates with a deep dedication to its foundational Pillars of Excellence, which emphasize personalized care, genuine hospitality, and creating lasting connections between residents, their families, and team members. Recognized as one of the largest senior living families in the U.S., Provincial Senior Living communities have consistently earned Great Place to Work certifications from 2022 through 2026, a testament to the company’s strong culture and positive work environment.
At Provincial Senior Living, the workplace culture is founded on a blend of purpose and community, inspiring meaningful work and creating extraordinary career pathways for all team members. The organization places a strong emphasis on continuous learning and professional development, offering numerous opportunities for growth and advancement within the senior living field. Team members are supported through comprehensive training programs designed to enhance skills and align with personal career aspirations. This dedication to professional excellence ensures that every employee can build a fulfilling, purpose-rich career while contributing positively to the lives of seniors.
The Celebrations Coordinator/Concierge role at Provincial Senior Living is an exciting opportunity to make a direct and lasting impact on the daily lives of senior residents. This role involves not only coordinating celebrations and events but also acting as a concierge, providing valuable support and service to residents and visitors. The Activities Coordinator component includes planning, scheduling, and conducting diverse programs that promote the physical, intellectual, social, emotional, and spiritual well-being of residents. This position requires creativity, organizational skills, and a warm, engaging personality to encourage resident participation and ensure enjoyable, meaningful experiences.
Key responsibilities encompass organizing holiday events, managing community decorations, coordinating with various departments to ensure the availability of supplies and equipment, and supervising volunteers. The coordinator also plays an essential role in assisting with wellness programs and ensuring that mixed group activities are inclusive and tailored to both assisted living and memory care residents. Maintaining orderly activity areas and managing inventories of supplies are part of the role to ensure smooth program operations.
As a Concierge, the role demands excellent communication and interpersonal skills, as it involves answering telephones, greeting residents and visitors, managing appointments, and distributing mail. Attention to detail and maintaining a neat, organized desk area are important, as is supporting general office duties to enhance the community’s daily operations. This dual role blends the energy of event coordination with the professionalism of concierge services, making this position both dynamic and pivotal to enhancing resident satisfaction and community life.
Provincial Senior Living offers competitive wages along with flexible scheduling options available for both full-time and part-time team members. Employees benefit from paid time off and holidays (for full-time employees), a comprehensive benefits package that includes health, dental, vision, life, and disability insurances, a 401(k) retirement plan with employer matching, paid training, opportunities for advancement, meals and uniforms provided, and access to an Employee Assistance Program. Additionally, the company supports early wage access, enabling employees to receive wages before payday—a valuable financial benefit.
Overall, the Celebrations Coordinator/Concierge position at Provincial Senior Living is ideally suited for individuals who are passionate about enriching the lives of seniors and fostering a warm, engaging community atmosphere. If you are motivated by making a positive difference and enjoy a mix of event coordination and concierge responsibilities, this role offers a rewarding career path with a company that values its team members and residents equally.
At Provincial Senior Living, the workplace culture is founded on a blend of purpose and community, inspiring meaningful work and creating extraordinary career pathways for all team members. The organization places a strong emphasis on continuous learning and professional development, offering numerous opportunities for growth and advancement within the senior living field. Team members are supported through comprehensive training programs designed to enhance skills and align with personal career aspirations. This dedication to professional excellence ensures that every employee can build a fulfilling, purpose-rich career while contributing positively to the lives of seniors.
The Celebrations Coordinator/Concierge role at Provincial Senior Living is an exciting opportunity to make a direct and lasting impact on the daily lives of senior residents. This role involves not only coordinating celebrations and events but also acting as a concierge, providing valuable support and service to residents and visitors. The Activities Coordinator component includes planning, scheduling, and conducting diverse programs that promote the physical, intellectual, social, emotional, and spiritual well-being of residents. This position requires creativity, organizational skills, and a warm, engaging personality to encourage resident participation and ensure enjoyable, meaningful experiences.
Key responsibilities encompass organizing holiday events, managing community decorations, coordinating with various departments to ensure the availability of supplies and equipment, and supervising volunteers. The coordinator also plays an essential role in assisting with wellness programs and ensuring that mixed group activities are inclusive and tailored to both assisted living and memory care residents. Maintaining orderly activity areas and managing inventories of supplies are part of the role to ensure smooth program operations.
As a Concierge, the role demands excellent communication and interpersonal skills, as it involves answering telephones, greeting residents and visitors, managing appointments, and distributing mail. Attention to detail and maintaining a neat, organized desk area are important, as is supporting general office duties to enhance the community’s daily operations. This dual role blends the energy of event coordination with the professionalism of concierge services, making this position both dynamic and pivotal to enhancing resident satisfaction and community life.
Provincial Senior Living offers competitive wages along with flexible scheduling options available for both full-time and part-time team members. Employees benefit from paid time off and holidays (for full-time employees), a comprehensive benefits package that includes health, dental, vision, life, and disability insurances, a 401(k) retirement plan with employer matching, paid training, opportunities for advancement, meals and uniforms provided, and access to an Employee Assistance Program. Additionally, the company supports early wage access, enabling employees to receive wages before payday—a valuable financial benefit.
Overall, the Celebrations Coordinator/Concierge position at Provincial Senior Living is ideally suited for individuals who are passionate about enriching the lives of seniors and fostering a warm, engaging community atmosphere. If you are motivated by making a positive difference and enjoy a mix of event coordination and concierge responsibilities, this role offers a rewarding career path with a company that values its team members and residents equally.
Job Requirements
- High school diploma or equivalent
- Previous experience in assisted living, long term care or senior services is preferred
- Ability to communicate effectively with seniors, families, and team members
- Strong organizational and multitasking skills
- Comfortable working with diverse populations including memory care residents
- Ability to manage and lead volunteers
- Proficient with basic computer applications
- Reliable and punctual
- Ability to work flexible hours including some evenings or weekends
Job Qualifications
- Associate's degree or equivalent from two-year college or technical school is preferred
- One to three years experience preferred in assisted living, long term care or experience/exposure to the senior population
Job Duties
- Assists in planning, scheduling and conducting programs that provide physical, intellectual, social, emotional and spiritual opportunities for the residents
- Assists, invites and encourages residents to participate in activities
- Assesses, plans and manages facilitation of a comprehensive activities program utilizing team members and volunteers
- Attends all community planned functions and coordinates event from beginning to end including set-up, running, and breaking down for the event
- Helps plan appropriate programs for holidays and special events
- Coordinates holiday decorations for the community
- Coordinates with other departments to ensure that all equipment and supplies are available for activities and special events
- Plans, coordinates and facilitates appropriate mixed group (assisted living and Memory Care) activities
- Facilitates regularly scheduled and specialized activities (in the Memory Care program)
- Maintains activity areas in an orderly manner
- Assists in maintaining an inventory of activity and programming supplies, games, programs and craft services
- As applicable, responsible for daily care of any animals and/or plants within the activities program and services
- Prepares and organizes a calendar of events. Submits the calendar to the Executive Director for final approval. Posts and distributes the calendar
- Distributes community newsletter
- Meets with new residents to introduce the program
- Assists Director in leadership of wellness program
- Organizes and supervises a volunteer staff
- Addresses resident groups and other groups on subjects of common interest
- Maintains a database and prepares reports on resident assessments, participation and satisfaction
- Other duties as assigned
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hair dresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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