Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Comprehensive commission plan
Medical insurance
Dental Insurance
Vision Insurance
401k
Vacation time off
Paid sick time
GO Hilton discounted hotel rates
Employee Stock Purchase Program
Tuition Reimbursement
recognition programs
Internal growth opportunities
Job Description
Hilton Grand Vacations is a prominent leader in the vacation ownership industry, renowned for its dedication to innovation, quality, and continuous growth. The company operates as a dynamic division within the Hilton Worldwide family, offering premium vacation ownership experiences across a range of stunning destinations worldwide. Hilton Grand Vacations (HGV) places a strong emphasis on teamwork, customer satisfaction, and ethical business practices, making it a highly respected employer recognized for its outstanding workplace culture and numerous prestigious accolades. These include being named to Newsweek's Top 100 Most Loved Workplaces list in both 2021 and 2022, receiving Gold and Silver Stevie Awards at The 20th Annual American Business Awards, and earning certification as a Great Place to Work in 2022. Hilton Grand Vacations also values diversity and inclusion, providing equal employment opportunities while supporting reasonable accommodations for individuals with disabilities.
The role of a Sales Executive at Hilton Grand Vacations entails presenting the company's HGV ownership programs and products to pre-qualified guests and potential owners. This role is integral to driving growth by offering the best vacation ownership options tailored to the travel interests of potential clients. Sales Executives are responsible for engaging with guests in a professional and ethical manner, explaining the unique benefits of HGV ownership products, and generating both immediate sales and future referral leads. The position is designed for highly motivated sales professionals who thrive in a fast-paced, customer-focused environment and are capable of meeting and exceeding sales volume and compensation plan goals. Sales Executives work a full-time schedule of five days per week, eight hours per day, including weekends and holidays, ensuring ample opportunity to connect with a diverse clientele. This role offers a comprehensive compensation plan that includes competitive commissions, monthly and quarterly bonuses, and robust benefits.
Hilton Grand Vacations supports its team through exceptional benefits and development opportunities such as medical, dental, and vision insurance starting from day one, 401K retirement plans, generous vacation and sick time policies, employee stock purchase programs at discounted rates, tuition reimbursement, and recognition awards. Employees also enjoy GO Hilton discounted hotel rates worldwide starting as low as $40 per night, promoting work-life balance and continuous learning. The company fosters a positive, collaborative work environment underpinned by core values and policies that uphold integrity, respect, and customer satisfaction. Weekly sales training sessions help team members maintain high standards of product knowledge, sales techniques, and professionalism. Joining Hilton Grand Vacations as a Sales Executive not only offers the chance to develop a rewarding career in vacation ownership sales but also provides personal and professional growth prospects within a globally recognized hospitality leader.
The role of a Sales Executive at Hilton Grand Vacations entails presenting the company's HGV ownership programs and products to pre-qualified guests and potential owners. This role is integral to driving growth by offering the best vacation ownership options tailored to the travel interests of potential clients. Sales Executives are responsible for engaging with guests in a professional and ethical manner, explaining the unique benefits of HGV ownership products, and generating both immediate sales and future referral leads. The position is designed for highly motivated sales professionals who thrive in a fast-paced, customer-focused environment and are capable of meeting and exceeding sales volume and compensation plan goals. Sales Executives work a full-time schedule of five days per week, eight hours per day, including weekends and holidays, ensuring ample opportunity to connect with a diverse clientele. This role offers a comprehensive compensation plan that includes competitive commissions, monthly and quarterly bonuses, and robust benefits.
Hilton Grand Vacations supports its team through exceptional benefits and development opportunities such as medical, dental, and vision insurance starting from day one, 401K retirement plans, generous vacation and sick time policies, employee stock purchase programs at discounted rates, tuition reimbursement, and recognition awards. Employees also enjoy GO Hilton discounted hotel rates worldwide starting as low as $40 per night, promoting work-life balance and continuous learning. The company fosters a positive, collaborative work environment underpinned by core values and policies that uphold integrity, respect, and customer satisfaction. Weekly sales training sessions help team members maintain high standards of product knowledge, sales techniques, and professionalism. Joining Hilton Grand Vacations as a Sales Executive not only offers the chance to develop a rewarding career in vacation ownership sales but also provides personal and professional growth prospects within a globally recognized hospitality leader.
Job Requirements
- Minimum 1 year of sales and customer service experience
- Ability to work flexible schedule including weekends and holidays
- Proficiency in English reading, writing, and speaking
- High school diploma or equivalent
- Ability to resolve sophisticated customer service issues
- Ability to meet compensation plan goals
Job Qualifications
- Minimum 1 year of sales and customer service experience with proven ability to close sales
- Previous sales and marketing experience in a similar luxury goods or services industry is a plus
- Ability to work a flexible schedule including weekends and holidays
- Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment
- Ability to meet all compensation plan goals
- Proficiency in English reading, writing, and speaking
- High school diploma or equivalent
- Experience selling branded timeshare or vacation ownership products is advantageous
Job Duties
- Greet guests and listen to their travel interests to offer the best options to meet their needs
- Present the Hilton Grand Vacations ownership products to potential owners to generate sales volume and leads while maintaining a professional and ethical representation of the company
- Maintain effective communication with clients and provide follow-up to ensure customer happiness by utilizing various forms of communication including email, telephone, and written correspondence
- Utilize selling concepts promoted at Hilton Grand Vacations
- Generate referral leads with each new customer
- Promote a positive, collaborative environment and maintain company core values and policies
- Attend weekly sales training sessions according to policies and maintain business standards for sales volume, ethics, and floor behavior with customers and coworkers
- Carry out all other reasonable requests by management which the associate is capable of performing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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