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Job Overview
Employment Type
Temporary
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and Development
Employee Discounts
Onsite work environment
Job Description
The FIFA World Cup 261ae is a landmark event in the world of sports, marking the first time the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico, and the United States. This unprecedented format will enhance the opportunities for global fan engagement and athlete participation, bringing together diverse communities across North America and the wider world in celebration of football excellence. The FIFA World Cup, recognized as the most prestigious football competition worldwide, is synonymous with unmatched excitement, passion, and cultural exchange. The 2026 edition aims not only to uphold this legacy but also to... Show More
Job Requirements
- Citizenship or valid right-to-work status in United States, Canada, or Mexico
- Ability to work onsite at assigned host city locations
- Fixed-term contract availability
- Able to work flexible hours including event days
- Strong communication and interpersonal skills
- Ability to work collaboratively in multicultural teams
- Proven problem-solving and decision-making abilities
Job Qualifications
- Bachelor's degree in Sports Management, Event Management, Business Administration, Communications, or related field preferred
- Equivalent experience in large-scale event operations, volunteer management, customer service, or accreditation may be accepted
- Experience in large-scale events, major sporting events, live operations, customer-facing roles, venue management, or accreditation services
- Experience supervising staff or volunteers preferred for Manager and Coordinator roles
- Experience working in international, multicultural, or fast-paced environments is an asset
- Fluent in English
- Spanish and/or French proficiency is a plus
- Proficient in MS Office including Excel, Word, PowerPoint, Visio, and Project
- Experience with planning tools, accreditation systems, operational software, and online collaboration platforms preferred
Job Duties
- Assist in planning and operational readiness of Accreditation Centres ensuring compliance with FIFA requirements
- Support or lead supervision and training of Accreditation volunteers and staff
- Coordinate with Workforce/Volunteers department on volunteer shift planning, attendance, and training needs
- Collaborate with functional areas including Accreditation Operations, Access Management, Security, Technology, Venue Management, and Client Group Management
- Participate in testing activities such as access control system checks and technology setup
- Support or manage daily Accreditation Centre operations including pass production, printing, customer service, troubleshooting, and client guidance
- Supervise and schedule Accreditation volunteers and staff
- Manage accreditation consumables inventory and coordinate replenishments
- Serve as a point of escalation for operational issues
- Communicate operational updates, policies, and procedures to venue stakeholders
- Coordinate reporting needs, incident logs, and operational tracking
- Represent Client Group Management team at venue level and serve as primary contact for designated client groups
- Facilitate communication between client groups, venue operations, and CGM central team
- Support accreditation card distribution and issue resolution for assigned client groups
- Participate in operational workshops and stakeholder briefings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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