Accounting Associate - Accounts Receivable

Fort Wayne, IN, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee assistance program

retirement savings plan

Professional development opportunities

Life insurance

Job Description

MedPro Group is an industry-leading insurance company proudly owned by Berkshire Hathaway. With a focus on healthcare liability coverage, MedPro Group has established itself as a trusted name in the insurance industry, protecting over 300,000 customers nationwide. Founded in Fort Wayne, Indiana, the company has grown significantly to have a presence in all 50 states. The team at MedPro consists of hundreds of professionals from diverse backgrounds who come together with one unified mission: to protect those who dedicate their lives to serving and caring for others. MedPro Group values a culture rooted in integrity, obsessive client focus, teamwork, and a long-term mindset, making it a preferred employer for many professionals.

This specific role within MedPro Group focuses on essential accounts receivable functions. The ideal candidate will play a key part in managing financial transactions with clients, ensuring the accuracy and integrity of account activities related to payments and refunds. Responsibilities include tracking and managing check payments, ensuring payments are properly applied to client accounts, and conducting follow-ups for any payment or reinstatement issues. The role demands attention to detail in monitoring credits on client accounts and managing refunds when necessary. The candidate will also perform monthly reconciliations of uncashed refund checks, ensuring they are resolved and reissued appropriately.

In addition to managing day-to-day payment activities, this role involves handling basic client account inquiries, resolving discrepancies, and coordinating with internal departments to address billing issues. The candidate must adhere to accounts receivable standard operating procedures, execute basic account audits and analyses, and assist in supporting special projects as assigned by management. This role requires a collaborative and service-oriented attitude, excellent communication abilities, and the capacity to maintain confidentiality and discretion when dealing with customers and agents.

The position is ideal for individuals with a background in finance, accounting, or business, with at least one year of experience in accounts receivable and preferably some customer service experience. Candidates should demonstrate motivation, adaptability, strong organizational skills, and the ability to manage multiple priorities effectively. Familiarity with basic auditing procedures and proficiency in Excel are necessary. This role is critical in supporting the financial operations of MedPro Group and contributes to the company’s ongoing commitment to serving its clients with integrity and excellence.

Job Requirements

Associate Degree in Finance, Accounting or Business
1+ years of accounts receivable experience
customer service experience preferred
ability to maintain complete confidentiality and discretion
motivation, adaptability and ability to manage multiple priorities
ability to deal effectively and collaborate with all employees and external business contacts
good communication skills including interpersonal, written and electronic
high attention to detail with a quality focus
ability to work well in a team environment
basic analytical and audit experience
basic experience in Excel

Job Qualifications

Associate Degree in Finance, Accounting or Business
1+ years of accounts receivable experience
customer service experience preferred
ability to maintain complete confidentiality and discretion in business relationships
motivation, adaptability and ability to manage multiple priorities
ability to work well in a team environment
good communication skills including interpersonal, written and electronic
high attention to detail with a quality focus
basic analytical and audit experience
basic experience in Excel

Job Duties

Track and manage check payments
ensure proper application of client payments and perform needed payment or reinstatement follow-ups
monitor for credits on clients’ accounts and perform refunds as needed
perform monthly reconciliations of uncashed refund checks for resolution and reissue
manage basic client account inquiries from customers or distribution partners, resolving any account discrepancies
coordinate with internal departments to conduct basic research and resolve transaction discrepancies that result in billing issues
follow accounts receivable standard operating procedures
perform basic account audits and analyses
support special projects as assigned by manager
perform other duties as assigned