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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
Comprehensive benefits package
Career growth opportunities
healthy work-life balance
Climate controlled facility
inclusive workplace
Frequent employee events
Job Description
Mid-Continent Instruments and Avionics is a globally recognized leader in the aerospace industry, founded in 1964. The company specializes in providing superior instruments, avionics, and power solutions for the general, business, and commercial aviation markets worldwide. Known for operating one of the largest maintenance, overhaul, and exchange programs in the world, Mid-Continent Instruments and Avionics prides itself on delivering safe, certified, and innovative products developed through sophisticated clean sheet designs and cutting-edge technologies. The firm places a strong emphasis on quality, service, integrity, and professionalism, making it a trusted partner in various aviation sectors including advanced air mobility, defense, and... Show More
Job Requirements
- high school diploma or GED
- minimum 2 years of experience in an aviation sales and customer support environment
- proficiency with CRM systems and Microsoft Office
- ability to spend most of the day on the phone in an open office environment
- strong attention to detail
- problem-solving skills with critical thinking and prioritizing abilities
- organized, focused, and results oriented
Job Qualifications
- high school diploma or GED
- minimum 2 years of experience in an aviation sales and customer support environment
- experience in relationship building and providing superior customer service
- proficiency with CRM systems and Microsoft Office
- excellent verbal, written, and interpersonal communication skills
Job Duties
- serve as the point of contact for customers via phone and email, recording all activities in the ERP system
- receive, enter, and manage orders for new product purchases and existing product maintenance
- collaborate with internal stakeholders to provide customers with accurate order, pricing, and lead time information
- actively participate in sales and marketing campaigns
- assist customers with various account questions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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