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LSG Group logo

Account Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $56,949.00 - $71,187.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Retirement Plan
Paid vacation
Tuition Reimbursement

Job Description

LSG Sky Chefs is a global leader in airline catering and hospitality services, renowned for delivering not only meals but also reliability, precision, and trust at 30,000 feet. As the world's largest airline catering and hospitality provider, the company has a strong reputation marked by awards such as the Airline Caterer of the Year in North America for the years 2023-2025. With a commitment to operational excellence and strong partnerships, LSG Sky Chefs serves a diverse range of airline customers, ensuring the highest standards are met in delivering in-flight catering services worldwide.

The Account Supervisor role at LSG... Show More

Job Requirements

  • bachelor’s degree or equivalent experience
  • 3-5 years of relevant experience in customer-facing, operations, or service role
  • experience in aviation, food service, catering, hospitality, or logistics preferred
  • strong communication skills
  • excellent attention to detail
  • experience managing product and labor costs
  • ability to work in fast-paced, time-sensitive environments
  • proficiency in Microsoft Office

Job Qualifications

  • bachelor’s degree or equivalent experience
  • 3-5 years in customer-facing, operations, or service role
  • strong communication skills and relationship-building ability
  • high attention to detail with excellent follow-through
  • experience managing product and labor cost drivers
  • comfortable in fast-paced, time-sensitive environments
  • proficient with Microsoft Office and standard business tools

Job Duties

  • build trusted relationships with assigned airline partners
  • act as the daily liaison between customers and operations teams
  • communicate proactively, anticipate needs, and follow through consistently
  • ensure accurate billing, provisioning, and customer-specific inventory levels
  • support on-time departures by coordinating catering plans and last-minute changes
  • track and maintain equipment and product pars tied to airline standards
  • monitor quality scores, flight attendant feedback, and service data

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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