Account Specialist

GracoRoberts is a prestigious and highly respected specialty chemicals distributor headquartered in Arlington, TX. Established over 67 years ago, this company has established itself as the largest and most technically focused distributor serving the global aerospace market. Their focus is on delivering excellence, innovation, and success to customers in an industry that demands precision and reliability. GracoRoberts has continually evolved over the decades to meet the complex needs of the aerospace sector, setting high standards for product quality and customer service. As a leader in its field, the company is dedicated to creating value for its clients through superior technical expertise and an unwavering commitment to service excellence. Currently, GracoRoberts is expanding its team and inviting talented professionals to join its dynamic workforce, combining a strong corporate reputation with a supportive and innovative work environment.

The Account Specialist role at GracoRoberts, based in Carson, CA, represents a crucial position focused on delivering outstanding customer service and managing client relationships with precision. This full-time position offers an annual salary range of $52,000 to $55,000 and includes competitive benefits such as health insurance, dental and vision coverage, life insurance, paid time off, and retirement plans. The Account Specialist acts as a vital link between the company and its customers, ensuring that each interaction supports a seamless, positive customer journey. Responsibilities involve processing quotes, design projects, sample requests, and purchase orders with accuracy; maintaining detailed and up-to-date customer profiles; managing account data within the ERP system; and collaborating with various departments to resolve issues efficiently. This role also involves proactive engagement with customers through calls and promoting GracoRoberts’ e-commerce platform, showcasing the company’s dedication to innovation and customer empowerment. An ideal candidate for this position will have a keen eye for detail, excellent organizational skills, and the ability to communicate effectively across teams and with clients. The role offers an exciting opportunity to be part of a niche industry leader that values integrity, technical expertise, and a customer-centered approach, promising both professional growth and the chance to contribute meaningfully to the aerospace industry’s future.