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Account Manager - Valet Services - Aria on the Bay Condos

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,900.00 - $75,100.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
Life insurance
short-term disability
long-term disability
401k plan
Paid Time Off
Paid holidays
paid floating holidays

Job Description

Towne Park is a hospitality services company dedicated to delivering exceptional experiences to millions of patients, visitors, and guests across their service locations. With a strong commitment to creating smiles and making a positive impact, Towne Park fosters an environment where employees are valued for their contributions and can develop rewarding careers. The company emphasizes compassionate service, ensuring comfort and satisfaction for patients and guests, as well as support for teammates. Towne Park is known for its focus on excellence, employee engagement, and client satisfaction within the hospitality and parking services industry.

The role of Account Manager at ... Show More

Job Requirements

  • associate's degree preferred
  • minimum two years of related experience and/or training or equivalent combination of education and experience
  • knowledge of general business practices including accounting, human resources, and customer service
  • must be able to drive manual transmission
  • must have and maintain a valid driver's license and clean driving record
  • must be at least 18 years of age
  • able to pass criminal background check, motor vehicle report, and drug screen

Job Qualifications

  • associate's degree preferred
  • minimum two years of related experience and/or training or equivalent combination of education and experience
  • knowledge of general business practices including accounting, human resources, and customer service
  • ability to drive manual transmission
  • valid driver's license and clean driving record
  • able to pass criminal background check, motor vehicle report, and drug screen
  • computer proficiency with MS Office and point-of-sale systems
  • strong communication skills
  • ability to represent the company professionally
  • ability to read and interpret business documents

Job Duties

  • understand and drive business metrics and performance measurements to ensure effectiveness, high performance and compliance
  • demonstrate the ability to improve the financial performance and profitability of the account
  • manage scheduling, overtime, tip reporting, and timekeeping
  • actively engage in recruitment, hiring, and retaining talented associates
  • conduct performance appraisals and provide coaching
  • ensure guest/patient service experience consistency across all shifts
  • maintain regular communication and relationships with clients
  • fully understand and utilize systems to control assets and expenditures
  • follow safety and security procedures and report incidents
  • maintain relationships with clients to obtain references and leads
  • monitor client business for growth opportunities

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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