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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k)
Employee assistance program
Paid Time Off
Job Description
BEST Crowd Management is a renowned company that has been delivering exceptional crowd management services since 2009. Specializing in managing front-of-house staff and comprehensive security operations, BEST Crowd Management operates primarily within the vibrant and fast-paced environments of professional sports, entertainment, and large-scale events. The company has carved out a reputation for excellence by focusing on creating unforgettable guest experiences anchored in safety, respect, positive energy, and meticulous preparation. Their approach combines thorough planning with proactive engagement, ensuring that every event runs smoothly and attendees leave with lasting memories of a secure, enjoyable atmosphere. BEST upholds a boutique business philosophy,... Show More
Job Requirements
- Valid driver’s license
- Ability to pass a background check
- Ability to sit stand walk talk or hear
- Occasionally required to climb stoop bend or reach above shoulders
- Must occasionally lift push or pull up to 25 pounds
- Specific vision abilities required
Job Qualifications
- Bachelor’s degree or equivalent experience
- Minimum of three years in operations service field or project management preferably in event staffing security sports management or athletics
- Excellent management and leadership skills with a focus on customer satisfaction
- Strong oral and written communication skills
- Initiative to engage in proactive behavior and seek new project opportunities
- Ability to respond effectively to changes in situation or information
Job Duties
- Ensure day-to-day operations run smoothly including recruiting hiring security licensing training scheduling event day operations and administrative tasks
- Create staffing estimates track costs review contracts supervise labor and subcontractors ensure accurate payroll and invoicing
- Suggest strategies to improve execution and provide additional value in a cost-effective manner
- Proactively communicate with customers seek feedback and continuously improve customer satisfaction
- Supervise and coach subordinates maintain morale ensure skills proficiency and productivity
- Ensure timely and accurate completion of payroll records and staff scheduling
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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