Account Manager, Premium Sales & Corporate Hospitality

The Sacramento Kings are a professional basketball team based in Sacramento, California, competing in the National Basketball Association (NBA). Known for their passionate fan base and commitment to excellence both on and off the court, the organization has built a reputation for delivering premium entertainment experiences. The Kings operate out of the Golden 1 Center, a state-of-the-art arena that hosts not only basketball games but a wide array of events and concerts, making it a hub of activity in Sacramento. The team is dedicated to creating memorable experiences for their fans and premium members through exceptional service and innovative hospitality offerings. \n\nThe Account Manager for Premium Sales and Corporate Hospitality plays a crucial role within the Premium Sales department, reporting directly to the Director of Suite Sales and Premium Service. This full-time, non-exempt position is based in Sacramento, CA, and offers a competitive base salary of $45,000 annually with substantial earning potential through commissions and bonuses, potentially reaching between $90,000 and $110,000 in the first year. This role is tailored for a dynamic individual who excels in both revenue generation and client relationship management within the realm of luxury sports entertainment. \n\nThe primary responsibility of the Account Manager is to serve as the main liaison for lease holders of Premium offerings, including Suites, Lofts, and the Club by Red Hawk Casino. This role demands a white-glove service approach, ensuring that clients not only receive exceptional customer care but also fully benefit from the exclusive amenities and contracted obligations of their leases. The Account Manager is charged with growing and maintaining these relationships, driving retention and upsales, and consistently meeting ambitious monthly and annual revenue targets. \n\nIn addition to sales, the role involves executing high-volume prospecting tactics such as outbound calls, networking, and in-person meetings, alongside coordinating premium service elements like event access, gifting, concierge services, and exclusive experiences. The Account Manager also acts as Manager on Duty for select games and events, overseeing Premium Ambassador staff and collaborating with Arena Operations to ensure smooth service delivery. Representing the Kings and Golden 1 Center at all relevant events, this individual upholds the organization’s ethos of "Everybody Sells and Everybody Services," emphasizing an ownership mindset toward both service and sales functions. Regular, consistent communication and collaboration with internal teams are vital, embodying the belief that success is a collective effort. This position requires flexibility in working hours, including evenings, weekends, and holidays, highlighting the commitment needed to support premium clients and events. Overall, the role is positioned at the intersection of sales, customer service, and event management, ideal for candidates passionate about sports, entertainment, and luxury hospitality who seek to contribute to the Sacramento Kings’ mission of unparalleled fan and client engagement.