Account Manager, Hospitality

St. Louis, MO, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $80,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
growth opportunities
team environment
training programs
Travel opportunities

Job Description

160over90 is an award-winning global marketing agency known for forging stronger human connections and creating shared moments where people feel something real. With a diverse team of 800 thinkers, doers, and makers located across every cultural corner of the world, 160over90 offers a comprehensive full-service, channel-agnostic approach. The agency specializes in deep connections to people, places, and properties that influence the conversations of tomorrow. It collaborates with some of the world’s leading brands including AB InBev, Amazon, Coca-Cola, DP World, Macy's, Marriott International, McDonald's, Verizon, and Visa. Being part of WME Group, a global representation business of the world’s foremost talent, intellectual property, and brands, 160over90 benefits from a far-reaching network and a rich heritage of innovation and excellence.

The Account Manager role within the Hospitality Team is a key position responsible for leading and executing hospitality-focused experiential programming for significant 160over90 clients across multiple US markets. This role encompasses managing the planning, coordination, and execution of client activations and event strategies with high levels of accountability and initiative. The Account Manager acts as a central liaison between clients, partner agencies, properties, vendors, and other stakeholders to ensure all facets of the activation meet or exceed expectations.

In this role, the Account Manager maintains an open, proactive communication style with client and account teams to clarify deliverable timelines, roles, and responsibilities. This position requires active participation in the ideation, development, and successful implementation of activation plans that align with established criteria. The Account Manager collaborates closely with internal cross-functional departments and external partners to integrate creative approvals, strategic concept development, and performance tracking. The accountability also extends to managing administrative and budgetary aspects such as payments, program forecasting, and ensuring financial accuracy up to turnover to operations. The candidate will leverage negotiation skills, industry insights, and diligence to negotiate preferred rates, terms, and conditions, while embracing a high level of accuracy and attention to detail throughout all processes.

This role demands a professional with a solid experiential marketing or account management background including a minimum of five years in agency or client-based positions. Candidates with certifications such as Certified Meeting Professional (CMP), Meeting Manager (CMM), Event Professional (CSEP), or Project Management qualifications will have an advantage. Knowledge of the Meetings, Incentives, Conferences, and Events (MICE) industry, and experience working with hotels, convention centers, destination management companies (DMCs), production companies, or third-party agencies are critical to success. The ideal Account Manager is energized by a collaborative, fast-paced environment, able to juggle multiple projects independently, maintain strong client and vendor relationships, and demonstrate excellent communication skills. Flexibility, problem-solving ability, and a positive, strategic, and creative mindset are vital, as the role includes nonstandard work hours, weekend commitments, and business travel.

The work environment at WME Group, known for being relationship-based and centered around sports, media, entertainment, and fashion, fosters collaboration, talent development, and strong leadership connections. The company supports a hybrid model with four days in the office each week to maximize productivity and internal value. The salary range for this position is competitive, ranging from $60,000 to $80,000 annually, depending on location, qualifications, and experience. Compensation is complemented by a robust benefits package encompassing health care, retirement plans, paid time off, and growth opportunities. 160over90 and WME Group are committed to diversity, equity, and inclusion, encouraging candidates from all backgrounds and experiences to apply, even if they don't meet every single criterion. This role is an opportunity for passionate professionals to contribute to world-class experiential hospitality marketing within a global, innovative agency setting.

Job Requirements

  • Bachelor's degree
  • Minimum of 5 years of agency or client-based experiential marketing, account management, hospitality or similar planning background
  • Certified Meeting Professional, Meeting Manager, Event Professional (CMP, CMM, CSEP), Project Management certifications or similar preferred
  • Knowledge in MICE (Meetings, Incentives, Conferences, and Events) Industry
  • Experience in planning, sourcing, and designing with a hotel, convention center, DMC, Production Company, or 3rd Party Agency
  • Previous experience in managing internal team members
  • Capable of managing multiple projects independently and diligently while delivering under time pressure towards pre-defined goals
  • Prior experience managing day-to-day relationships with client, agency(s) and vendors
  • Excellent communication skills (verbal and written) and attention to detail
  • Enthusiastic and flexible team player with proactive approach to think strategically and creatively
  • Ability to problem-solve independently and in groups
  • Willing and able to work nonstandard work hours, weekends and travel as required
  • Ability to plan and carry out responsibilities with passion, a can-do attitude, and minimal direction
  • A team player with a positive attitude who can handle stressful situations and deadlines calmly

Job Qualifications

  • Bachelor's degree
  • Minimum of 5 years agency or client-based experiential marketing, account management, or hospitality planning experience
  • Certified Meeting Professional, Meeting Manager, Event Professional, or Project Management certifications preferred
  • Knowledge of the Meetings, Incentives, Conferences, and Events (MICE) industry
  • Experience in planning, sourcing, and designing with hotels, convention centers, DMCs, production companies, or third-party agencies
  • Previous experience managing internal team members
  • Capable of managing multiple projects independently under time pressure
  • Prior experience managing day-to-day client, agency, and vendor relationships
  • Excellent verbal and written communication skills
  • Enthusiastic, flexible team player with a proactive strategic and creative approach
  • Strong independent and group problem-solving skills
  • Willingness to work nonstandard hours, weekends, and travel
  • Ability to work with minimal direction and handle stressful situations calmly

Job Duties

  • Lead the management, planning, coordination, and execution of client activations and event strategy across multiple US markets
  • Interact daily with clients, partner agencies, properties, vendors, and other stakeholders to support client activation initiatives
  • Maintain open communication with client and account teams to ensure understanding of deliverable timelines and responsibilities
  • Participate in the ideation, development, and implementation of activation plans
  • Liaise with internal cross-functional departments and external agency partners and vendors
  • Develop presentations and client materials to support activation and event strategy and implementation
  • Manage creative ideation approval processes with key stakeholders and clients

Job Criteria

Experience

Mid Level (3-7 years)


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