Account Manager, Healthcare Congresses

Unbridled is a dynamic company that puts people first, deeply embedding this philosophy into its culture. As a leader in connecting companies with their people, Unbridled offers comprehensive event management, production, and creative services that are both engaging and impactful. With a culture grounded in authenticity and radical generosity, the company thrives on building genuine relationships, prioritizing client needs, and fostering a collaborative work environment where people are valued above processes. Unbridled’s commitment to these values makes it an outstanding place for professionals who are passionate about delivering excellence and innovation in the services they provide.

The Account Manager role at Unbridled is an exciting opportunity for a driven individual with long-term career aspirations in pharmaceutical congress, medical meeting, and event management. This full-time position is focused on nurturing and expanding business within pharmaceutical client accounts domestically and internationally. The successful candidate will be equipped to consult strategically with pharmaceutical clients to promote Unbridled’s expert services, ensuring growth and increased brand exposure. The role requires a strong understanding of the lifecycle of commercial meetings on a global scale including healthcare professional (HCP) and customer engagement meetings, congresses, satellite symposia, and exhibitions.

This role demands an experienced, motivated, and dedicated team player who can manage account teams effectively and deliver high-quality outcomes on complex projects. The Account Manager will be responsible for developing strategic global client relationships, maintaining healthy client accounts, ensuring team accountability, managing financial responsibilities such as budgeting and forecasting, and overseeing on-site operations including staff management at large-scale congress events. Proficiency in regulatory compliance, understanding of healthcare codes such as HCP, EFPIA, and pharma regulations, as well as the ability to navigate and negotiate hotel contracts in this regulated environment, are critical.

An ideal candidate will have at least seven years of experience in domestic and international meeting or event planning with a focus on pharmaceutical congress management. Experience in managing a high volume of accounts with varying lead times, expertise in using event management software like Cvent, and strong communication skills for client interaction at all organizational levels are essential. The candidate should also be highly skilled in budget creation, cost savings tracking, vendor management, attendee registration, rooming list, and transportation management. Furthermore, the Account Manager will actively contribute to the renewal process and ensure comprehensive reporting on congress activities.

Unbridled values professionals who embody their brand and culture characterized by authenticity, change, credibility, and community. The company offers a comprehensive benefits package with a salary range of $75,000 to $80,000 plus commission. Benefits include health and dental insurance, vision insurance, FSA and HSA options, life and disability insurance, a 401k plan with company match, generous paid time off, and several unique perks like a PTO exchange program, family leave, professional therapy, and pet insurance. Unbridled emphasizes diversity, equity, and inclusion by fostering a workplace where every individual feels a sense of belonging regardless of background. This respectful and supportive work environment supports personal and professional growth, promoting well-being and employee recognition through various programs and social events.