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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Insignia Event Services is a premier event solutions provider affiliated with the Arizona Cardinals, renowned for producing all events at State Farm Stadium, including Arizona Cardinals home games. Situated at the heart of Arizona's vibrant event scene, Insignia offers exclusive management of Sportsman’s Park and Heritage at Sportsman’s Park. These versatile venues cater to a wide array of events, from pre-game activities and tailgating to concerts, festivals, corporate gatherings, and graduations. Our comprehensive services range from full-service event production, staging, and equipment rental to live presentations and transportation logistics. This extensive expertise positions Insignia Event Services as a trusted and... Show More
Job Requirements
- At least two (2) years of experience in group events and/or ticket sales, or equivalent
- Bachelor’s degree in Business, Marketing, or a related field
- Extensive business-to-business sales training and experience
- Ability to present sales material to large groups and clients
- Self-motivated with the ability to work collaboratively and propose creative solutions
- Experience tracking communications and correspondence with clients using a CRM system
- A positive commitment to providing exceptional customer service
- Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
- Excellent organizational skills and attention to detail
- Must be able to work non-traditional hours, including evenings, weekends, and holidays
- Must be able to work assigned events
- Must be able to stand and exert well-paced mobility for long periods of time (up to 10 hours in length)
Job Qualifications
- At least two (2) years of experience in group events and/or ticket sales, or equivalent
- Bachelor’s degree in Business, Marketing, or a related field
- Extensive business-to-business sales training and experience
- Ability to present sales material to large groups and clients
- Self-motivated with the ability to work collaboratively and propose creative solutions
- Experience tracking communications and correspondence with clients using a CRM system
- A positive commitment to providing exceptional customer service
- Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
- Excellent organizational skills and attention to detail
Job Duties
- Research, identify, qualify, and secure profit-generating business opportunities within the Arizona market in accordance with Insignia’s standards and guidelines while meeting established revenue goals
- Proactively solicit new business through sales calls, presentations, local trade show attendance, and other client prospecting efforts to grow Insignia’s client database
- Generate leads and cultivate long-term relationships in the event planning, production, and promotion communities, and with other relevant companies, organizations, and groups
- Stay current on industry trends and developments within the local market to inform strategy and service enhancements
- Collaborate with clients, internal departments, and outside vendors to coordinate all logistics to execute each assigned event
- Build appropriate event order packets for each client
- Collaborate with Craft Heritage culinary team and management to develop, customize, and execute menus for catering and event staffing needs
- Participate in both internal and external meetings including but not limited to walkthroughs and tours of event spaces for clients and vendors, menu reviews, department meetings, staff meetings, pre-shift meetings
- Prepare and provide required reports to Insignia Leadership including special event revenue reports, profit and loss statements, sales recaps, and projections
- Gather post-event client feedback to assess satisfaction, evaluate performance, and identify risks or liabilities associated with events
- Provide ongoing support and account management to ensure client satisfaction and retention
- Communicate with internal teams (operations, catering, facilities) to ensure that all elements of the event are executed smoothly
- Serve as the primary contact for clients on event days, handling any last-minute changes or additional requests
- Manage business initiatives in order to achieve sales goals for the team and the company
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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