Meriwether Godsey, Inc. logo

Account Manager (Dining Services)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
meals
uniforms
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Meriwether Godsey is a renowned hospitality management company specializing in dining services, catering, and event management. Based in Southwest Virginia, Meriwether Godsey is committed to delivering exceptional culinary and service experiences across various venues and clients, including academic institutions, corporate environments, and special events. The company prides itself on its people and food-focused approach, fostering an inclusive and collaborative work atmosphere that encourages professional growth and career advancement. With a strong emphasis on quality, sustainability, and innovation, Meriwether Godsey sets the standard for hospitality in the Southwest Virginia market, providing a fast-paced, team-oriented, and high-energy environment for its employees.

Currently, Meriwether Godsey is seeking an Account Manager to join their team at Hollins University in Roanoke, VA. This role is integral to managing a high-volume food service program, including special events and high-end catering services. The Account Manager will assist the Director of Dining Services in overseeing daily operations, ensuring that food quality, safety guidelines, and customer service meet the company's high standards. This position offers competitive pay, meals, uniforms, and a comprehensive benefits package that includes paid time off and health coverage.

The Account Manager will be responsible for supporting all aspects of catered events on and off-campus, ranging from initial booking and planning to execution and communication. They will assist with menu planning for special occasions, ensuring alignment with brand standards, budget requirements, and customer expectations. Supervisory duties include overseeing staff during events to maintain high service standards and presentations, as well as monitoring dining areas and food stations.

Additionally, the role involves supporting inventory and purchasing activities, helping to maintain a safe and healthy environment, and fostering an inclusive workplace culture. The Account Manager will also play a crucial role in team leadership by working alongside management on personnel decisions such as recruiting, interviewing, hiring, and, when necessary, terminating staff. This position requires strong leadership capabilities, excellent communication and organizational skills, and the ability to thrive in a collaborative team setting. The successful candidate must be flexible with scheduling, including availability for nights and weekends.

Working at Meriwether Godsey means joining a passionate team where each day offers an opportunity to make a meaningful impact. The company values professional development and provides significant opportunities for career growth within the hospitality industry. If you are passionate about delivering exceptional service, committed to upholding high standards, and eager to grow in a dynamic environment, this Account Manager position offers an excellent career path in a reputable organization dedicated to hospitality excellence.

Job Requirements

  • Associate’s degree (Culinary Arts, Hospitality Management, etc.) or 2+ years of related leadership experience
  • ServSafe FPM Certification or ability to obtain within 6 months of employment
  • working knowledge of dining room operations
  • demonstrated experience in promoting and driving catering programs
  • experience using online Food Management Systems preferred
  • growing knowledge of sustainable practices
  • high levels of professionalism and strong leadership skills
  • strong communication, organizational, and problem-solving skills
  • emerging leadership skills and strong customer service orientation
  • ability to work in a collaborative team environment while fostering strong client and customer relationships
  • must be available to work a varied schedule including nights and weekends

Job Qualifications

  • Associate’s degree (Culinary Arts, Hospitality Management, etc.)
  • 2+ years of related leadership experience
  • ServSafe FPM Certification or ability to obtain within 6 months of employment
  • working knowledge of dining room operations
  • demonstrated experience in promoting and driving catering programs
  • experience using online Food Management Systems preferred
  • growing knowledge of sustainable practices
  • high levels of professionalism and strong leadership skills
  • strong communication, organizational, and problem-solving skills
  • emerging leadership skills and strong customer service orientation
  • ability to work in a collaborative team environment while fostering strong client and customer relationships
  • availability to work a varied schedule including nights and weekends

Job Duties

  • Provide day-to-day coaching, support, training, and guidance to ensure that food quality standards, food safety guidelines, and customer service expectations are met
  • support booking, planning, execution, and communication related to all campus catered events, as well as any off-campus events
  • assist in menu planning for special events to meet company brand, standards, and budget requirements
  • supervise staff during all aspects of catered events to ensure high-quality service standards and presentations are met
  • monitor and supervise the setup and maintenance of the dining area and food stations to ensure quality standards
  • assist leadership in supervising and assessing staff needs, supporting purchasing and inventory activities
  • maintain a safe and healthy environment for clients, customers, and employees
  • foster an inclusive environment for all staff and guests, while maintaining effective client and customer-centric relationships
  • work alongside management for all personnel decisions, including recruitment, interviewing, hiring, and firing

Job Criteria

Experience

Mid Level (3-7 years)


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