Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $85,000.00
Work Schedule
Flexible
Benefits
401(k) matching
Dental Insurance
Health Insurance
Paid Time Off
Paid training
Tuition Reimbursement
Vision Insurance
Job Description
DigiStream Investigations is a dynamic and fast-growing national private investigation firm dedicated to offering comprehensive investigative and intelligence services designed to support risk management and fraud mitigation efforts. Headquartered with a broad operational footprint across the United States, the company is distinguished by its commitment to excellence, innovative solutions, and client-focused approach. DigiStream's growth is fueled by a talented team of professionals who bring expertise, integrity, and dedication to every case they handle, serving a diverse client base that includes corporations, legal firms, and governmental agencies.
This role is an exciting opportunity to join the Sales team based in Sacramento, CA, as an Account Manager. The position offers a competitive base salary ranging from $72,000 to $85,000 annually, depending on sales experience and industry knowledge, along with commission opportunities that incentivize performance and business growth. The ideal candidate will be residing in the greater Sacramento area and must be prepared to travel extensively across the territory, covering areas from Bakersfield to the Oregon border and along the Nevada borders. Company-provided resources such as a vehicle and cell phone facilitate mobility and connectivity, ensuring effective client engagement and service delivery.
The Account Manager's primary responsibility is to cultivate and maintain strong relationships with current and prospective clients by presenting a comprehensive suite of investigative and intelligence solutions tailored to their unique needs. This role requires a proactive and consultative sales approach, combining industry knowledge with strategic communication skills to identify opportunities that align with clients' fraud mitigation and risk management priorities. Collaboration with internal teams is essential to ensure seamless service coordination and to address any client concerns promptly and effectively.
Engagement with clients involves regular communication both remotely and through in-person visits, supporting sustained business growth through solid relationship-building. The Account Manager is also entrusted with maintaining meticulous records of all client interactions and activities using company CRM systems, which enables data-driven decision-making and enhances service customization. This role offers visibility and professional growth through representing DigiStream Investigations at various industry events and client meetings, showcasing the company's capabilities and strengthening market presence.
Moreover, the position demands flexibility and adaptability with the ability to juggle multiple priorities while continuously striving to improve sales and service processes as part of the team. Additional duties may be assigned as needed, reflecting the evolving landscape of investigative services and client management. With an emphasis on client satisfaction and business development, this sales role is integral to DigiStream's continued expansion and reputation as a leader in the private investigation industry.
This role is an exciting opportunity to join the Sales team based in Sacramento, CA, as an Account Manager. The position offers a competitive base salary ranging from $72,000 to $85,000 annually, depending on sales experience and industry knowledge, along with commission opportunities that incentivize performance and business growth. The ideal candidate will be residing in the greater Sacramento area and must be prepared to travel extensively across the territory, covering areas from Bakersfield to the Oregon border and along the Nevada borders. Company-provided resources such as a vehicle and cell phone facilitate mobility and connectivity, ensuring effective client engagement and service delivery.
The Account Manager's primary responsibility is to cultivate and maintain strong relationships with current and prospective clients by presenting a comprehensive suite of investigative and intelligence solutions tailored to their unique needs. This role requires a proactive and consultative sales approach, combining industry knowledge with strategic communication skills to identify opportunities that align with clients' fraud mitigation and risk management priorities. Collaboration with internal teams is essential to ensure seamless service coordination and to address any client concerns promptly and effectively.
Engagement with clients involves regular communication both remotely and through in-person visits, supporting sustained business growth through solid relationship-building. The Account Manager is also entrusted with maintaining meticulous records of all client interactions and activities using company CRM systems, which enables data-driven decision-making and enhances service customization. This role offers visibility and professional growth through representing DigiStream Investigations at various industry events and client meetings, showcasing the company's capabilities and strengthening market presence.
Moreover, the position demands flexibility and adaptability with the ability to juggle multiple priorities while continuously striving to improve sales and service processes as part of the team. Additional duties may be assigned as needed, reflecting the evolving landscape of investigative services and client management. With an emphasis on client satisfaction and business development, this sales role is integral to DigiStream's continued expansion and reputation as a leader in the private investigation industry.
Job Requirements
- Bachelor’s degree or equivalent experience
- Demonstrated success in a client-facing or sales role
- Strong communication and interpersonal skills
- Ability to manage multiple priorities and adapt to changing demands
- Proficiency with productivity and CRM tools
- Willingness to travel locally for client meetings and events
Job Qualifications
- Bachelor's degree or equivalent experience
- Demonstrated success in a client-facing or sales role
- Strong communication and interpersonal skills
- Ability to manage multiple priorities and adapt to changing demands
- Proficiency with productivity and CRM tools
- Willingness to travel locally for client meetings and events
Job Duties
- Engage with new and existing clients to identify needs and present solutions
- Coordinate with internal teams to ensure seamless service delivery and address client concerns
- Conduct regular client communications both remotely and in person to foster engagement and identify opportunities
- Maintain accurate records of client interactions and activities using company systems
- Represent the organization at industry events and client meetings as needed
- Monitor account activity and follow up to ensure ongoing satisfaction and retention
- Participate in team meetings and contribute to the continuous improvement of sales and service processes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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