Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,900.00 - $75,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts

Job Description

Credence Innovations is a dynamic and vibrant direct marketing and events company headquartered in Indianapolis, Indiana. With a strong commitment to helping clients build meaningful and genuine connections with their target audiences, Credence Innovations specializes in face-to-face campaigns and live event experiences that drive engagement and brand loyalty. The company prides itself on creating impactful marketing strategies that combine creativity, personalization, and hands-on activation to deliver results that matter. Their unique approach merges traditional direct marketing techniques with innovative event-driven experiences, positioning them as a leader in the marketing and events industry.

The role of Account Manager at Credence Innovations is a crucial part of the team, designed for someone who thrives in a fast-paced, people-oriented environment. This position is ideal for candidates who are passionate about managing client relationships and turning those relationships into long-lasting partnerships. As an Account Manager, you will be the primary point of contact for a diverse portfolio of clients, overseeing direct marketing campaigns as well as live event activations from start to finish. You will collaborate closely with internal teams to ensure that all client programs are executed seamlessly, on schedule, and within budget while maintaining high standards of quality and brand consistency.

This position offers a fully on-site work environment in Indianapolis, requiring the candidate to be able to commute or relocate. The job demands comfort with high-energy, in-person settings, including occasional evening and weekend commitments to support live events. This role is highly collaborative, requiring excellent communication skills to present campaign results, performance reports, and strategic recommendations to clients regularly. It also involves proactive account growth by identifying opportunities for additional campaigns, event sponsorships, and expanded service offerings.

An organized mindset and the ability to juggle multiple client accounts and campaign timelines simultaneously are essential for success in this role. Experience with CRM tools and basic campaign reporting is required, with familiarity with event management platforms considered a plus. A bachelor’s degree in Marketing, Communications, Business, or a related field is preferred, although equivalent experience will be considered.

Working as an Account Manager at Credence Innovations is an excellent opportunity for professionals seeking to advance their careers in marketing and client services within a supportive and innovative company. The role not only requires a commitment to excellence and client satisfaction but also offers a chance to be part of a company that values creativity, strategic thinking, and genuine human connections. Join Credence Innovations and become a key player in crafting memorable marketing experiences that leave a lasting impact on clients and their audiences.

Job Requirements

  • Must be able to commute to or relocate to Indianapolis, IN
  • fully on-site work environment
  • 2+ years of relevant experience in account management, marketing, or client services
  • proficiency with CRM tools and basic reporting
  • ability to work occasional evenings or weekends for events
  • strong communication and organizational skills
  • bachelor’s degree in Marketing, Communications, Business, or related field or equivalent experience

Job Qualifications

  • 2+ years of experience in account management, marketing, or client services
  • confident communicator who can present to clients and rally internal teams around shared goals
  • highly organized with the ability to juggle multiple client accounts and campaign timelines simultaneously
  • comfortable working in a high-energy, in-person environment including occasional evenings or weekends for events
  • experience with CRM tools and basic campaign reporting
  • familiarity with event management platforms is a bonus
  • bachelor’s degree in Marketing, Communications, Business, or a related field or equivalent experience

Job Duties

  • Serve as the main point of contact for a portfolio of clients, managing relationships across direct marketing campaigns and live event activations
  • Collaborate with internal campaign and events teams to ensure client programs are executed on time, on brand, and on budget
  • Present campaign results, performance reports, and strategic recommendations to clients on a regular basis
  • Identify opportunities to grow accounts through additional campaigns, event sponsorships, and expanded service offerings
  • Attend and support on-site events as needed, acting as a client liaison during live activations
  • Maintain accurate account and pipeline records
  • track campaign KPIs and report on client satisfaction and retention

Job Criteria

Experience

Mid Level (3-7 years)


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