Job Overview
Employment Type
Full-time
Compensation
Salary
Range $98,000.00 - $102,000.00
Benefits
Dental Insurance
Health Insurance
AD&D insurance
401(k)
Employee assistance program
Disability insurance
Paid Time Off
Vision Insurance
Job Description
The role of Assistant General Manager at AC Hotel Sunnyvale/Cupertino offers a fantastic career opportunity within a distinguished property that is part of Marriott's newest brand portfolio. AC Hotel Sunnyvale/Cupertino is a stylish, efficiently designed hotel featuring 183 elegant guestrooms, communal outdoor seating areas, and a rooftop pool with a sundeck. Located in Silicon Valley near major tech companies such as Nobia, Twitter, and AMD, this hotel prioritizes both aesthetic elegance and practical functionality to cater to modern travelers seeking comfort and sophistication. The property also offers premium amenities including upgraded pedestrian connections and bike parking, which enhance the overall guest experience and contribute to its rising popularity within the competitive hotel market.
This position operates under the umbrella of Evolution Hospitality, a premier lifestyle hotel management company partnered with Aimbridge Hospitality, which is known for its vibrant mix of independent, luxury, boutique, lifestyle, and soft brand hotels across North America. Evolution Hospitality stands out because it blends culture and results, cultivating an environment where honesty, humility, and a commitment to personal and professional growth are central values. Employees at Evolution Hospitality benefit from working within a supportive and ambitious culture focused on continued development, both as individuals and team members. This ethos creates a dynamic workplace that encourages innovative hospitality practices and exceptional guest experiences.
The Assistant General Manager role demands a leader who can step seamlessly into the General Manager's shoes when necessary, ensuring that every operational aspect of the hotel functions optimally. This individual will supervise multiple departments, collaborate closely with the General Manager, and drive the hotel's financial performance by creatively managing resources and teams. Crucial to success in this role is a proactive approach to problem-solving, effective communication skills to maintain clear and open dialogue among teams and guests, and the ability to uphold high standards of professional appearance and service. Moreover, attention to financial details—supported by a strong understanding of data analysis and financial reporting—is key to supporting the hotel’s operational goals.
A distinctive feature of this role is the opportunity to nurture talent within the hotel. The Assistant General Manager will recruit, hire, and train Guest Services staff while also fostering continuous learning and growth across the entire team, from hourly employees to department managers. The position rewards individuals who bring enthusiasm, service-oriented attitude, and a knack for compliance with company standards about grooming and professional demeanor. Candidates will also find themselves engaged with technology, especially in using Windows Operating Systems to facilitate smooth management and reporting.
This is a full-time position offering a competitive benefits package following an initial waiting period. Benefits include daily pay options, comprehensive medical, dental, and vision coverage, disability income, life and accident insurance, paid time off, employee assistance programs, and a 401k retirement plan. This combination creates a supportive work environment designed to attract committed hospitality professionals ready to contribute to memorable guest experiences and the overall success of AC Hotel Sunnyvale/Cupertino.
This position operates under the umbrella of Evolution Hospitality, a premier lifestyle hotel management company partnered with Aimbridge Hospitality, which is known for its vibrant mix of independent, luxury, boutique, lifestyle, and soft brand hotels across North America. Evolution Hospitality stands out because it blends culture and results, cultivating an environment where honesty, humility, and a commitment to personal and professional growth are central values. Employees at Evolution Hospitality benefit from working within a supportive and ambitious culture focused on continued development, both as individuals and team members. This ethos creates a dynamic workplace that encourages innovative hospitality practices and exceptional guest experiences.
The Assistant General Manager role demands a leader who can step seamlessly into the General Manager's shoes when necessary, ensuring that every operational aspect of the hotel functions optimally. This individual will supervise multiple departments, collaborate closely with the General Manager, and drive the hotel's financial performance by creatively managing resources and teams. Crucial to success in this role is a proactive approach to problem-solving, effective communication skills to maintain clear and open dialogue among teams and guests, and the ability to uphold high standards of professional appearance and service. Moreover, attention to financial details—supported by a strong understanding of data analysis and financial reporting—is key to supporting the hotel’s operational goals.
A distinctive feature of this role is the opportunity to nurture talent within the hotel. The Assistant General Manager will recruit, hire, and train Guest Services staff while also fostering continuous learning and growth across the entire team, from hourly employees to department managers. The position rewards individuals who bring enthusiasm, service-oriented attitude, and a knack for compliance with company standards about grooming and professional demeanor. Candidates will also find themselves engaged with technology, especially in using Windows Operating Systems to facilitate smooth management and reporting.
This is a full-time position offering a competitive benefits package following an initial waiting period. Benefits include daily pay options, comprehensive medical, dental, and vision coverage, disability income, life and accident insurance, paid time off, employee assistance programs, and a 401k retirement plan. This combination creates a supportive work environment designed to attract committed hospitality professionals ready to contribute to memorable guest experiences and the overall success of AC Hotel Sunnyvale/Cupertino.
Job Requirements
- At least five years of progressive hotel experience
- Supervisory background required
- Ability to stay calm and objective under pressure
- Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid
- Relevant education such as a four-year degree with 2-3 years experience or a two-year degree with 3-4 years experience
- Strong communication skills
- Proficiency with Windows Operating Systems
Job Qualifications
- At least five years of progressive hotel experience or equivalent education and experience
- Supervisory background in hotel or related environments
- Strong leadership and problem-solving skills
- Excellent communication and interpersonal abilities
- Proficiency in financial management and data analysis
- Familiarity with Windows Operating Systems
- Certification or willingness to obtain Food Handlers, Alcohol Awareness, CPR, and First Aid certifications
- Ability to maintain composure under pressure
Job Duties
- Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager
- Proactively spot challenges and tackle them head-on to ensure hotel operations run efficiently
- Recruit, hire, and train Guest Services staff and support ongoing team development
- Maintain clear and effective communication with colleagues and guests
- Manage financial information and data to support hotel operations
- Utilize Windows Operating Systems for management and reporting
- Ensure professional appearance and grooming standards are maintained
- Exhibit a friendly and service-focused attitude in all interactions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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