AC Hotel Dallas Frisco - Front Desk Agent

The AC and Residence Inn Dallas Frisco is a unique hotel complex that offers two renowned brands under one roof, delivering a combined 300 rooms with modern design and thoughtful touches to create memorable and harmonious guest experiences. Located within walking distance to The Star and a variety of restaurants, the hotel caters to a diverse clientele that includes local businesses as well as sports teams and fans attending sporting events. Guests can enjoy an array of amenities including a licensed Starbucks store, an AC Lounge serving craft cocktails, and versatile meeting spaces designed to encourage mingling and relaxation. This vibrant environment is supported by a fast-paced, teamwork-driven culture where cross-training is encouraged and rewarded, providing excellent opportunities for growth and career development. The property blends the best aspects of select service and full service, making it an ideal place for hospitality professionals looking to advance their skill set and build meaningful connections.

As a Front Desk Agent at this dynamic hotel complex, you will play a pivotal role as the ultimate guest experience specialist. You will be the warm, friendly face welcoming guests with genuine hospitality, ensuring their arrival, stay, and departure are seamless and positive. This role demands a strong ability to multitask and coordinate reservations, requests, and unexpected situations with grace and efficiency. Your communication skills will shine as you interact confidently with guests and internal teams, maintaining a smooth flow of information. Being a quick-thinking problem solver, you will address challenges promptly to transform potential issues into positive outcomes that enhance guest satisfaction. This position is perfect for someone passionate about delivering top-notch service and creating lasting impressions that keep guests coming back. The role supports a culture that prioritizes creating warm memories and energizing connections, making both guests and team members feel valued and supported. After an initial waiting period, those hired full-time become eligible for a competitive benefits package, including medical, dental, and vision coverage, paid time off, and a 401k retirement plan, among others. Additionally, this position now offers daily pay, providing flexibility and financial convenience. Join the AC and Residence Inn Dallas Frisco team to embark on an exciting hospitality journey where your contributions truly matter and your personal and professional growth is fostered.