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AC Hotel Dallas Frisco - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

AC and Residence Inn Dallas Frisco is a distinctive hotel complex featuring two notable brands united under one roof, offering a total of 300 stylishly modern guest rooms. This property caters to a diverse clientele, including local business professionals, sports teams, and guests attending prominent sporting events nearby. Situated conveniently within walking distance to entertainment venues such as The Star and an array of popular dining establishments, the hotel provides an energetic atmosphere complemented by unique amenities like a licensed Starbucks store, an AC Lounge featuring craft cocktails, and versatile meeting spaces designed to facilitate social and professional gatherings. This... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency with Microsoft Office suite
  • Excellent communication skills
  • Ability to multitask and remain organized
  • Problem-solving abilities

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hotel or related field preferred
  • Proficiency with hotel management software
  • Familiarity with Microsoft Office suite
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Problem-solving skills

Job Duties

  • Greet guests warmly and manage check-ins and check-outs efficiently
  • Handle guest inquiries and resolve issues promptly
  • Maintain accurate reservation records using hotel management software
  • Coordinate with housekeeping and maintenance to fulfill guest requests
  • Process payments and manage billing information accurately
  • Communicate effectively with team members to ensure smooth operations
  • Uphold the hotel's service standards consistently

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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