AC Hotel by Marriott Breakfast Server

AHC Hospitality is a distinguished hospitality company representing a diverse collection of premier hotels, restaurants, and resorts in the Grand Rapids area. The company prides itself on delivering exceptional guest experiences across its portfolio of properties, which includes the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. With a commitment to excellence, AHC Hospitality fosters an inclusive and supportive environment for both guests and associates, emphasizing personal growth and career development. Employees are encouraged to grow and thrive professionally within the organization, as the company values each team member's success as integral to its own achievements.

The AC Lounge & Kitchen team member role at AHC Hospitality involves working in an environment that blends comfort and sophistication, offering guests both counter service and table service in a lively lounge setting. This full-time position demands weekend availability and is essential in ensuring the smooth daily operations of the lounge and kitchen. Employees in this role are expected to provide prompt, attentive service that meets the high standards of both AHC Hospitality and Marriott Corporate quality assurance requirements. Responsibilities include barista duties, food running, and managing counter service, while maintaining every aspect of cleanliness and organization. Teamwork is emphasized, as members work closely with one another to create an inviting atmosphere and exceed guest satisfaction.

This position offers full benefits, including medical, dental, vision insurance, 401K retirement plan, paid vacation, discounted downtown parking, free employee meals, and discounts at hotels and restaurants within the company. Compensation starts at $14.00 per hour plus tips, making this an appealing opportunity within the hospitality industry. The role requires a strong understanding of menu items and ingredients, attention to quality assurance and health department specifications, and a passion for customer service. Employees must be proactive and able to resolve guest concerns independently while maintaining a friendly and professional demeanor.

Additional responsibilities include assisting with event knowledge to provide guests with suggestions, participating in department meetings, maintaining strict adherence to safety standards, and following hotel green policies. The job also requires the ability to perform side work tasks, daily cleaning, inventory management through first-in-first-out product rotation, waste reduction, and suggestive selling to enhance revenue. Employees are expected to maintain proper uniform standards and professional grooming while contributing to a clean environment by recycling and waste control.

Physical demands involve standing and walking for extended periods, using hands and fingers frequently, reaching with arms, communicating effectively, occasionally lifting up to 40 pounds, and possessing close, distance, and peripheral vision. A commitment to ongoing training, including TIPS certification and responsible service of alcohol when applicable, is essential. Overall, this position offers an exciting and dynamic work experience in a respected hospitality group focused on quality service, employee development, and guest satisfaction.