H-E-B Grocery logo

Abilene Overnight Tortilleria - Food Service Rep - Part time

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.50 - $17.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Training and Development

Job Description

H-E-B is a well-established and highly respected supermarket chain known for its dedication to quality, customer service, and community involvement. With a widespread presence, H-E-B operates various departments within its stores, including bakery, deli, prepared foods, and general food service areas. The company emphasizes providing customers with fresh products, excellent customer experiences, and maintaining high standards of food safety and sanitation. It is committed to supporting its employees by offering a positive work environment and opportunities for growth, particularly suitable for individuals seeking part-time roles with flexible hours.

The Food Service Representative position at H-E-B is a vital role designed to ensure customers receive superior service while maintaining a well-stocked and sanitary department. This part-time position requires an individual who can prepare, package, and merchandise fresh products daily while adhering to all food safety standards. The role involves direct customer interaction, product preparation, and providing clear communication about products, including assisting customers with selections and answering their queries. Employees in this position will not only serve customers but also contribute to inventory management and product presentation, ensuring that all items meet quality standards. The job demands a blend of technical skills, such as operating equipment and using computer systems, alongside strong interpersonal skills to build rapport with customers and encourage sales through suggestive selling techniques.

Furthermore, employees will work in fast-paced retail environments that demand attention to detail, physical stamina, and the ability to multitask effectively. Specific responsibilities vary depending on the department, whether bakery, deli, or prepared foods, requiring flexibility and adaptability. Safety and sanitation are paramount; thus, candidates will be trained and expected to follow strict protocols to preserve product integrity and customer health. This position offers valuable experience in food service operations and customer service within a leading grocery retail chain, making it an excellent opportunity for those seeking part-time work in a dynamic and customer-focused setting.

Job Requirements

  • 18 years of age or older
  • High school diploma or GED or equivalent
  • Knowledge of computer systems and equipment
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
  • Ability to work in a fast-paced environment
  • Completion of company orientation
  • Food safety and sanitation training
  • Physical ability to perform tasks including standing, reaching, lifting up to 55 lbs, and working in varying environmental conditions
  • Willingness to perform job-related duties as assigned by supervisor
  • Ability to safely lift, push, pull, and carry materials within safe limits

Job Qualifications

  • High school diploma or GED equivalent
  • Strong customer service skills
  • Knowledge of computer systems and equipment
  • Good communication and interpersonal skills
  • Ability to plan and organize work effectively
  • Ability to work in a fast-paced environment
  • Completion of company orientation
  • Food safety and sanitation training upon hire

Job Duties

  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products and assists them with selections
  • Prepares, packages, and merchandises fresh product effectively
  • Slices, packages, labels, rotates, and culls products for poor quality
  • Assists in technical areas as needed, such as basic set-up and clean-up processes
  • Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
  • Cleans and sanitizes display cases
  • Operates and maintains equipment properly
  • Complies with food safety and sanitation standards
  • Records production and shrink to aid in production planning
  • Takes care of service counter customers
  • Uses ordering system applications
  • Performs inventory management processes
  • Ensures catering orders are prepared and ready for customer pickup
  • Performs sanitation and maintenance tasks for deli slicers
  • Serves and packages products at customer request
  • Educates customers on preparation and reheating instructions
  • Prepackages condiments
  • Cuts, slices, dices, and chops food in preparation for chef

Job Criteria

Experience

No experience required


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