Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.44
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
On-site training
Employee assistance program
flexible schedule
Job Description
Helen Ross McNabb Center is a well-established nonprofit organization dedicated to providing comprehensive behavioral health services in Knox County, Tennessee. With a strong commitment to improving the lives of individuals and families, the Center offers a wide range of programs designed to support mental health recovery, substance abuse treatment, and community reintegration. Known for its compassionate and trauma-informed approach, the Helen Ross McNabb Center has become a trusted resource in the community, helping vulnerable populations navigate through difficult life challenges with dignity and respect.
The Center employs a team-oriented culture where each member is valued for their contribution to making a meaningful impact. As a leader within this environment, you will find a workplace that values your hard work, encourages professional development, and fosters a supportive atmosphere where your efforts truly make a difference. The organization emphasizes equity, inclusion, and respect for diversity, ensuring an environment where all employees and clients feel safe and appreciated.
The .95 Great Starts Residential Team Leader position is a pivotal role within the Helen Ross McNabb Center. This role focuses on assisting management with daily supervision and administration of operations in the treatment and rehabilitation program for women and families. As a Team Leader, you will mentor women in recovery using trauma-informed care models, ensuring a safe, quiet, and supportive residential environment. Your responsibilities will include overseeing house rules, coordinating transportation and appointments, managing record-keeping and communication, and supporting health, safety, and security protocols.
In addition to supervising the daily activities of participants and direct reports, you will play an integral role in staff development by hiring, orienting, and training new personnel. You will provide leadership through regular team meetings and on-call support to address client needs and ensure continuity of care. This role requires a flexible schedule, covering 2nd shift hours from Sunday through Thursday, 4 p.m. to 12 a.m., with the ability to provide coverage for residential and holiday shifts as needed.
The starting salary for this position is approximately $20.44 per hour, commensurate with relevant experience and education. The role requires a minimum of a bachelor’s degree in Social Work, Psychology, or a related field, with preferred training in trauma-informed care, co-occurring disorders, and evidence-based treatment strategies. Supervisory experience and experience serving women and children are also preferred.
The ideal candidate will demonstrate excellent communication skills and the ability to build trusting, supportive relationships with clients. Maintaining professional boundaries and applying a trauma-informed approach consistently is essential. Flexibility and teamwork skills are crucial, as is the ability to manage multiple tasks and respond to challenges with solution-focused strategies. The role also requires the ability to drive for work-related duties and work comfortably within electronic medical record systems.
Joining the Helen Ross McNabb Center as the .95 Great Starts Residential Team Leader means becoming part of a caring team that values your contribution and supports your professional growth. You will be making a tangible difference in the lives of women and families striving for recovery while building your career in a mission-driven organization. Apply today to work where you are truly valued and can help others in a meaningful way.
The Center employs a team-oriented culture where each member is valued for their contribution to making a meaningful impact. As a leader within this environment, you will find a workplace that values your hard work, encourages professional development, and fosters a supportive atmosphere where your efforts truly make a difference. The organization emphasizes equity, inclusion, and respect for diversity, ensuring an environment where all employees and clients feel safe and appreciated.
The .95 Great Starts Residential Team Leader position is a pivotal role within the Helen Ross McNabb Center. This role focuses on assisting management with daily supervision and administration of operations in the treatment and rehabilitation program for women and families. As a Team Leader, you will mentor women in recovery using trauma-informed care models, ensuring a safe, quiet, and supportive residential environment. Your responsibilities will include overseeing house rules, coordinating transportation and appointments, managing record-keeping and communication, and supporting health, safety, and security protocols.
In addition to supervising the daily activities of participants and direct reports, you will play an integral role in staff development by hiring, orienting, and training new personnel. You will provide leadership through regular team meetings and on-call support to address client needs and ensure continuity of care. This role requires a flexible schedule, covering 2nd shift hours from Sunday through Thursday, 4 p.m. to 12 a.m., with the ability to provide coverage for residential and holiday shifts as needed.
The starting salary for this position is approximately $20.44 per hour, commensurate with relevant experience and education. The role requires a minimum of a bachelor’s degree in Social Work, Psychology, or a related field, with preferred training in trauma-informed care, co-occurring disorders, and evidence-based treatment strategies. Supervisory experience and experience serving women and children are also preferred.
The ideal candidate will demonstrate excellent communication skills and the ability to build trusting, supportive relationships with clients. Maintaining professional boundaries and applying a trauma-informed approach consistently is essential. Flexibility and teamwork skills are crucial, as is the ability to manage multiple tasks and respond to challenges with solution-focused strategies. The role also requires the ability to drive for work-related duties and work comfortably within electronic medical record systems.
Joining the Helen Ross McNabb Center as the .95 Great Starts Residential Team Leader means becoming part of a caring team that values your contribution and supports your professional growth. You will be making a tangible difference in the lives of women and families striving for recovery while building your career in a mission-driven organization. Apply today to work where you are truly valued and can help others in a meaningful way.
Job Requirements
- Bachelor's degree in social work, psychology, or related field required
- Must have training in trauma informed care preferred
- Must have training in co-occurring disorders, evidence-based trauma treatment strategies, and cultural diversity preferred
- One-year experience serving women and children preferred
- Supervisory experience preferred
- Excellent communication skills
- Ability to build supportive relationships with clients
- Ability to maintain professional boundaries
- Flexible schedule management
- Ability to work as part of a team
- Must be able to cover residential and holiday shifts
- Must have an F endorsement and be able to drive for work duties
- Must be able to work with electronic medical records
- Must be located in Knox County, Tennessee
Job Qualifications
- Bachelor's degree in social work, psychology, or related field
- Training in trauma informed care and treatment interventions preferred
- Training in co-occurring disorders, evidence-based trauma treatment strategies, and cultural diversity preferred
- One-year experience serving women and children preferred
- Supervisory experience preferred
- Excellent communication skills with colleagues and clients
- Ability to build quality and caring relationships with clients
- Ability to maintain a trauma-informed approach when serving families
- Ability to maintain appropriate boundaries with clients and colleagues
- Ability to manage a flexible schedule and multiple tasks
- Ability to work within a team and find solution-focused responses to programmatic challenges
- Ability to cover residential and holiday shifts as needed
Job Duties
- Assist management in the overall supervision and administration of daily operations in the treatment and rehabilitation of families
- Mentor women in recovery through trauma-informed approach
- Ensure a safe, quiet, and friendly atmosphere is maintained, house rules are observed, duties and directives are prompt and according to professional standards, and the facility is kept clean and orderly to promote a successful recovery
- Propose solutions for daily operations giving specific attention to house job assignments, transportation, participant appointments, telephone answering, treatment functions and rehabilitation coordination
- Coordinate with management and participants in record keeping, paperwork, and communication
- Provide appropriate involvement in coordination with other staff and participants so that health, safety, and security measures are adhered to
- Provide support and supervision to direct reports
- Oversee and/or complete assigned administrative tasks in a timely manner
- Provide monthly team meetings to direct reports as needed
- Provide on-call support according to planned rotation including support for staff in handling client situations and coverage of shifts
- Hire, orient, and train new staff
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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