
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $7.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
career growth and advancement
Affordable benefits after 30 days
Referral bonuses
Free and discounted room nights
Paid Time Off
Healthcare FSA
Financial perks
Employee assistance program
Retail Discounts
Job Description
The Hyatt Regency New Orleans is a premier hotel located in the heart of New Orleans, renowned for blending Southern hospitality with modern luxury. As part of the globally recognized Hyatt Hotels Corporation, the Hyatt Regency offers guests exceptional accommodations, dining, and event experiences that celebrate the vibrant culture and lively spirit of the city. Known for its commitment to quality service and guest satisfaction, the hotel attracts a diverse clientele including business travelers, tourists, conventioneers, and locals seeking a memorable night out. With state-of-the-art facilities and a warm, welcoming atmosphere, the Hyatt Regency New Orleans stands as a landmark destination within the city’s hospitality landscape.
This role as a Cocktail Server at the Hyatt Regency New Orleans is an exciting opportunity for those who are passionate about hospitality and delivering impeccable service. Cocktail servers at this establishment play a vital role in creating memorable guest experiences by providing attentive, friendly, and knowledgeable service within the hotel’s dynamic bar and lounge venues. Whether welcoming guests who are unwinding after a day of meetings, entertaining game-day crowds, or simply enjoying a night out, the cocktail server embodies the lively and vibrant spirit of New Orleans. The position demands a high-energy individual who thrives in a fast-paced environment and enjoys connecting with guests to ensure each interaction is personalized and memorable. Responsibilities extend beyond just serving drinks — servers maintain extensive menu knowledge, handle transactions accurately, support bar and service teams, and uphold the clean and organized standards of the hospitality environment.
At Hyatt, employees are valued for their contribution to promoting an energetic and guest-focused atmosphere. The company fosters a culture of growth with numerous opportunities for career development and advancement through ongoing training and skill-building. Furthermore, the Hyatt Regency New Orleans provides a comprehensive benefits package designed to support the well-being and future of its employees, including affordable healthcare options, paid time off, referral bonuses, and more. This is a full-time role perfect for individuals who are enthusiastic, professional, and dedicated to excellence in hospitality. By joining the Hyatt team, cocktail servers become part of a community committed to care and quality, ensuring guests receive the highest level of service in an environment that is both dynamic and welcoming.
This role as a Cocktail Server at the Hyatt Regency New Orleans is an exciting opportunity for those who are passionate about hospitality and delivering impeccable service. Cocktail servers at this establishment play a vital role in creating memorable guest experiences by providing attentive, friendly, and knowledgeable service within the hotel’s dynamic bar and lounge venues. Whether welcoming guests who are unwinding after a day of meetings, entertaining game-day crowds, or simply enjoying a night out, the cocktail server embodies the lively and vibrant spirit of New Orleans. The position demands a high-energy individual who thrives in a fast-paced environment and enjoys connecting with guests to ensure each interaction is personalized and memorable. Responsibilities extend beyond just serving drinks — servers maintain extensive menu knowledge, handle transactions accurately, support bar and service teams, and uphold the clean and organized standards of the hospitality environment.
At Hyatt, employees are valued for their contribution to promoting an energetic and guest-focused atmosphere. The company fosters a culture of growth with numerous opportunities for career development and advancement through ongoing training and skill-building. Furthermore, the Hyatt Regency New Orleans provides a comprehensive benefits package designed to support the well-being and future of its employees, including affordable healthcare options, paid time off, referral bonuses, and more. This is a full-time role perfect for individuals who are enthusiastic, professional, and dedicated to excellence in hospitality. By joining the Hyatt team, cocktail servers become part of a community committed to care and quality, ensuring guests receive the highest level of service in an environment that is both dynamic and welcoming.
Job Requirements
- Strong customer service and communication skills
- previous experience in serving or cocktailing in a bar or lounge environment preferred
- knowledge of spirits, cocktails, beer, and wine
- ability to multitask and stay organized under pressure
- professional appearance
- ability to stand and walk for long periods
- flexible availability including evenings, weekends, and holidays
- passion for hospitality and guest service
Job Qualifications
- Strong customer service and communication skills
- previous serving or cocktailing experience in a bar, lounge, or high-volume environment preferred
- knowledge of spirits, cocktails, beer, and wine a plus
- ability to multitask, stay organized, and work efficiently under pressure
- professional appearance and upbeat, outgoing personality
- ability to stand and walk for long periods and carry trays/drinks as needed
- flexibility to work evenings, late nights, weekends, game days, and holidays
- a passion for hospitality and creating memorable guest experiences
Job Duties
- Provide prompt, friendly, and knowledgeable cocktail service to guests
- take drink and food orders, deliver items accurately, and ensure guest satisfaction
- maintain strong menu knowledge, including specialty cocktails, wine, and featured items
- monitor guest needs, anticipate requests, and provide recommendations
- handle payments, process transactions, and follow all cash-handling procedures
- support bar and service teams with restocking, setup, and side work
- maintain cleanliness and organization in service areas
- ensure compliance with responsible alcohol service policies
- uphold the lively, guest-focused atmosphere that defines the Hyatt Regency New Orleans
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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