7Brew - Stand Manager - Amarillo, TX

Amarillo, TX, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $55,000.00

Work Schedule

Flexible

Benefits

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Flexible work schedule

Job Description

7 Brew is a dynamic and fast-growing coffee stand franchise known for its commitment to exceptional quality, outstanding customer service, and fostering a vibrant culture that values teamwork and leadership. With multiple locations, 7 Brew focuses on delivering a unique coffee experience to customers in a quick-service environment while maintaining high standards of cleanliness, efficiency, and product excellence. The company is dedicated to growing each location profitably while preserving its core values and mission, centered around customer satisfaction and community engagement.

The role of a Manager at 7 Brew is pivotal in driving the growth, operational success, and cultural integrity of their assigned location. As the leader of the crew, the Manager assumes full responsibility for ensuring that every aspect of the stand operates smoothly and profitably. This includes not only managing daily shifts but also coaching and training crew members, performing essential administrative tasks, and overseeing inventory and cash handling. The Manager acts as the key point of contact for the crew and reports directly to the Regional Manager, playing a critical role in executing company policies, maintaining quick service times, and fostering a positive work environment.

The ideal Manager at 7 Brew is deeply committed to developing their team by providing regular, constructive feedback, facilitating team bonding activities, and preparing future leaders within the organization. They must skillfully balance operational efficiencies such as labor cost management and inventory control, while ensuring exceptional customer experiences. This role demands flexibility, including working early mornings, late nights, weekends, and holidays, as well as being readily available outside of scheduled hours for coaching and problem resolution. The Manager’s leadership is vital to maintaining the company culture and driving the continuous improvement and overall success of the stand.

Job Requirements

High school diploma or equivalent
can work a flexible schedule including early mornings and late nights
can lift up to 50lbs
can stand comfortably for hours at a time
can climb a ladder and use a stepladder
can safely use a utility knife
can safely walk in between and around cars in the drive thru line
excellent communication and interpersonal skills
must be available by phone or in person to promptly address any needs at the stand
ability to work outside for prolonged periods regardless of weather conditions

Job Qualifications

Proven leadership abilities in a fast-paced environment with 40+ team members
can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time
beginner-level proficiency in Microsoft Office Suite
effectively manages multiple projects and deadlines
can effectively lead and direct multiple personality types under pressure
can adapt to problems and implement solutions during stressful situations
can assertively and graciously confront team members to address operational, procedural, or cultural issues

Job Duties

Must be proficient in all Brewista and Shift Lead duties and skill sets
maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
provides regular feedback to each team member on strengths and areas of growth
works with their crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold through eliminating waste and accurate counting
ensures appropriate cash handling, deposits, and change for their stand
facilitates team bonding and development through regular meetings and events for their Shift Leads and Brewistas, in both one-on-one and group contexts
takes ownership of solutions, whether through solving the problem themselves or looping in an approved partner or vendor
ensure crew is knowledgeable and meeting all health requirements
is always developing new leaders to step into upcoming roles, regardless of current or future needs
promptly implements and communicates directives from upper management
thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate development