623 - Nob Hill Courtesy Clerk Trainee - Napa

Job Overview

diamond

Benefits

competitive compensation
Retirement benefits
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Scholarship Opportunities
Family leave
Paid Time Off
store discount programs
Employee assistance program

Job Description

We are a well-established retail grocery company dedicated to transforming the shopping experience for our customers. Our mission, encapsulated in the inspiring vision "To change the way the world eats, one plate at a time," drives us to foster a positive and community-focused environment in every store. We take great pride in our passionate leadership who are committed to open and honest communication, providing meaningful recognition, and supporting the personal well-being of every team member to promote a healthy work-life balance. This supportive culture creates a workplace where employees feel valued, empowered, and motivated to grow their careers alongside the company.

We are currently seeking a fearless and accountable Courtesy Team Member who is positive, passionate, and ready to join our fast-paced retail environment. This role is integral to delivering an outstanding customer experience by efficiently managing various front-end store operations. As a Courtesy Team Member, you will be responsible for performing a variety of tasks including bagging groceries, gathering shopping carts from the parking lot, assisting customers with loading groceries into their vehicles, maintaining store cleanliness, and offering friendly, helpful customer service at all times. This position requires a responsible individual with a keen eye for detail who thrives in a team setting and is eager to learn and develop new skills.

In this role, you will engage directly with customers and team members, ensuring every interaction is pleasant and memorable. Your cheerful attitude and multitasking ability will enhance the shopping atmosphere and support the overall efficiency of store operations. Responsibilities also include assisting customers with locating items, handling "go-back" merchandise to restock shelves, and verifying prices as necessary at the cashier stations. Being a key part of our store team means contributing to a positive impact on customers' lives and the community, while also accessing valuable growth opportunities. We provide competitive compensation paid weekly coupled with comprehensive benefits such as retirement plans, medical, dental, and vision insurance for employees and their eligible dependents, tuition reimbursement, scholarships for continued education, paid family leave, store discounts, and employee assistance programs.

Please note that this job posting remains open year-round as we continuously build a talent pool for potential future openings. If interviews are not currently being scheduled, your application will be kept on file for upcoming opportunities. For the most current information on available positions, please contact your nearest store directly. This is an excellent opportunity for individuals seeking to gain experience in a customer service role within the retail food industry, while also building a foundation for career advancement in our dynamic company.

Job Requirements

  • Must be 18 years of age or 16 years of age with a valid work permit
  • Ability to safely work in a fast-paced environment
  • Must be able to stand, sit, lift and stock up to 50 lbs, push, keyboard, use a telephone, walk and bend for extended periods
  • No disciplinary action during the past 6 months for internal transfers or promotions
  • Current leader endorsement required for internal transfers/promotions
  • May be asked to accept part-time position if no full-time position is available

Job Qualifications

  • Friendly and customer service oriented
  • Self-motivated, with a high attention to detail, quality and presentation
  • Skills to communicate effectively with coworkers and customers
  • Ability to work independently, effectively manage time and multitask in a fast-paced environment
  • Ability to read, understand and follow through on verbal and written directions
  • Ability to reliably meet required work schedule and adhere to company attendance policy

Job Duties

  • Bagging customers' groceries in a neat, orderly fashion
  • Verifies prices for cashiers when necessary
  • Collect shopping carts from the parking lot
  • Assist customers to their cars with their groceries
  • Always maintain a cheerful, helpful attitude toward all customers and other Team Members
  • Maintain cleanliness and tidiness of store and restrooms
  • Assist with go backs and accompany customers to locate items throughout the store

Job Criteria

Experience

No experience required


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