Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
FedEx Freight, Inc. is a leading transportation and logistics company known for its extensive less-than-truckload (LTL) freight services across North America. As part of the larger FedEx family, FedEx Freight is committed to providing reliable, timely, and safe freight delivery solutions to its customers. The company prides itself on its innovative approach combined with a strong emphasis on operational excellence and customer satisfaction. With a robust network and advanced technology integration, FedEx Freight supports a wide variety of business needs, offering comprehensive freight management and shipping options that meet the demands of a highly competitive industry.
This role is a leadership position within FedEx Freight focused on overseeing the shipping operations, ensuring that all shipments are moved on time and without damage. The ideal candidate will lead, manage, and develop a team of employees, emphasizing retention, growth, and continuous improvement in performance. This position requires strong supervisory skills to direct daily employee work with keen attention to quality, safety, and customer deliverables. Additionally, the role encompasses monitoring safety compliance, addressing unsafe conditions, and executing corrective actions promptly to maintain a safe working environment.
Key responsibilities include planning manpower and scheduling to meet customer expectations for freight delivery and pickup, communicating clear job assignments, and ensuring compliance with service times and cost efficiency. The role also involves assisting customers with rate quotes, claims, and appointment scheduling. Monitoring and analyzing performance data to identify improvement opportunities while maintaining rigorous safety and operational standards is a critical aspect of the position.
This opportunity is excellent for a candidate who thrives in a fast-paced, deadline-driven environment where teamwork, communication, and organizational skills are essential. The individual must be comfortable working independently as well as collaborating with various business partners to maintain the company’s service standards. Comprehensive knowledge of LTL industry practices, DOT regulations, OSHA laws, hazardous materials regulations, NMFC, and tariff rules is preferred. The role will involve working in a dock environment subject to varied weather, noise, dust, fumes, and requires flexibility with changing work hours due to operational demands.
FedEx Freight supports diversity and inclusion, offering equal employment opportunities to disabled individuals and veterans. The company ensures compliance with applicable laws and company policies while fostering an environment that encourages professional growth and operational success. This employment opportunity provides the chance to be part of a respected brand recognized for its leadership in freight services and its commitment to employee development and customer satisfaction.
This role is a leadership position within FedEx Freight focused on overseeing the shipping operations, ensuring that all shipments are moved on time and without damage. The ideal candidate will lead, manage, and develop a team of employees, emphasizing retention, growth, and continuous improvement in performance. This position requires strong supervisory skills to direct daily employee work with keen attention to quality, safety, and customer deliverables. Additionally, the role encompasses monitoring safety compliance, addressing unsafe conditions, and executing corrective actions promptly to maintain a safe working environment.
Key responsibilities include planning manpower and scheduling to meet customer expectations for freight delivery and pickup, communicating clear job assignments, and ensuring compliance with service times and cost efficiency. The role also involves assisting customers with rate quotes, claims, and appointment scheduling. Monitoring and analyzing performance data to identify improvement opportunities while maintaining rigorous safety and operational standards is a critical aspect of the position.
This opportunity is excellent for a candidate who thrives in a fast-paced, deadline-driven environment where teamwork, communication, and organizational skills are essential. The individual must be comfortable working independently as well as collaborating with various business partners to maintain the company’s service standards. Comprehensive knowledge of LTL industry practices, DOT regulations, OSHA laws, hazardous materials regulations, NMFC, and tariff rules is preferred. The role will involve working in a dock environment subject to varied weather, noise, dust, fumes, and requires flexibility with changing work hours due to operational demands.
FedEx Freight supports diversity and inclusion, offering equal employment opportunities to disabled individuals and veterans. The company ensures compliance with applicable laws and company policies while fostering an environment that encourages professional growth and operational success. This employment opportunity provides the chance to be part of a respected brand recognized for its leadership in freight services and its commitment to employee development and customer satisfaction.
Job Requirements
- Must possess high school diploma or equivalent
- must be able to travel as needed
- good written, verbal and interpersonal communication skills
- thorough knowledge of LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules, as well as company policies and procedures, preferred
- able to work independently and as part of a team
- multi-task oriented and possess good organizational skills
- knowledge of Microsoft Office and Internet
Job Qualifications
- Must possess high school diploma or equivalent
- must be able to travel as needed
- good written, verbal and interpersonal communication skills
- thorough knowledge of LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules, as well as company policies and procedures, preferred
- able to work independently and as part of a team
- multi-task oriented and possess good organizational skills
- knowledge of Microsoft Office and Internet
Job Duties
- Lead, manage, educate and develop company employees focusing on retention and growth
- supervise and direct employee work including pre-shifts with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
- actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as needed
- plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free
- communicate job assignments coordinating with all employees ensuring direction is clear and concise
- monitor service freight and ensure cut time compliance
- monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
- assist customers with rate quotes, claim information and setting appointments
- monitor actual performance data and gather information for reporting
- build relationships and positive communications with all business partners to ensure customers' and company’s service standards are met
- identify freight moving at incorrect weight and classification
- ensure all OS&D is identified and processed properly
- perform administrative functions as required
- comply with all applicable laws/regulations, as well as company policies/procedures
- perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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