Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Disability insurance
Life insurance
Job Description
FedEx Freight, Inc. is a premier less-than-truckload (LTL) freight transportation company that is part of the larger FedEx corporation. Established as a leader in the freight industry, FedEx Freight specializes in delivering high-quality, reliable, and timely freight services across the United States and Canada. The company operates with a deep commitment to customer service, operational excellence, and employee development, making it a trusted partner for businesses needing efficient freight solutions. With a vast network of service centers and a seasoned workforce, FedEx Freight ensures operations run smoothly and client needs are met with precision and care.
The position being offered is a leadership role focused on ensuring customer satisfaction through managing shipment operations that are both timely and damage-free. This role requires a proactive leader who can inspire, manage, and develop employees to maintain high-performance levels and adhere strictly to safety and quality protocols. The role involves planning, supervising, and optimizing daily freight shipment activities while ensuring compliance with industry regulations and company policies. The leader will also act as a liaison with customers and business partners to streamline service and improve operational efficiencies.
This full-time position demands thorough knowledge of LTL freight operations, relevant Department of Transportation (DOT) regulations, OSHA standards, and hazardous materials handling protocols. It requires a hands-on approach to employee management, including guidance on safety practices, performance monitoring, and continuous improvement initiatives. In addition, the role involves administrative responsibilities related to scheduling, reporting, cost control, and customer service support such as assisting with rate quotes and claim processing.
Ideal candidates will be highly organized, capable of managing multiple tasks simultaneously, and possess excellent communication skills. They must be adaptable to the dynamic environment of freight operations, which often involves variable hours and exposure to diverse working conditions such as dock environments and differing weather. Comfortable working both independently and collaboratively, the role also expects familiarity with Microsoft Office tools and internet navigation for reporting and communication.
FedEx Freight values diversity and inclusion in its workforce and is committed to being an Equal Opportunity Employer. The company provides support for applicants with disabilities and offers a fair and respectful workplace that promotes growth and retention of employees. This role is central to sustaining FedEx Freight’s reputation for dependable service and sets the foundation for employee engagement and customer satisfaction in the freight industry.
Joining FedEx Freight means becoming part of a recognized industry leader requiring dedication to safety, quality, and efficiency. The position presents an opportunity to develop professionally while contributing significantly to the company's operational success and customer loyalty. This role is ideal for candidates who aspire to lead with integrity and drive business outcomes in a fast-paced and challenging environment.
The position being offered is a leadership role focused on ensuring customer satisfaction through managing shipment operations that are both timely and damage-free. This role requires a proactive leader who can inspire, manage, and develop employees to maintain high-performance levels and adhere strictly to safety and quality protocols. The role involves planning, supervising, and optimizing daily freight shipment activities while ensuring compliance with industry regulations and company policies. The leader will also act as a liaison with customers and business partners to streamline service and improve operational efficiencies.
This full-time position demands thorough knowledge of LTL freight operations, relevant Department of Transportation (DOT) regulations, OSHA standards, and hazardous materials handling protocols. It requires a hands-on approach to employee management, including guidance on safety practices, performance monitoring, and continuous improvement initiatives. In addition, the role involves administrative responsibilities related to scheduling, reporting, cost control, and customer service support such as assisting with rate quotes and claim processing.
Ideal candidates will be highly organized, capable of managing multiple tasks simultaneously, and possess excellent communication skills. They must be adaptable to the dynamic environment of freight operations, which often involves variable hours and exposure to diverse working conditions such as dock environments and differing weather. Comfortable working both independently and collaboratively, the role also expects familiarity with Microsoft Office tools and internet navigation for reporting and communication.
FedEx Freight values diversity and inclusion in its workforce and is committed to being an Equal Opportunity Employer. The company provides support for applicants with disabilities and offers a fair and respectful workplace that promotes growth and retention of employees. This role is central to sustaining FedEx Freight’s reputation for dependable service and sets the foundation for employee engagement and customer satisfaction in the freight industry.
Joining FedEx Freight means becoming part of a recognized industry leader requiring dedication to safety, quality, and efficiency. The position presents an opportunity to develop professionally while contributing significantly to the company's operational success and customer loyalty. This role is ideal for candidates who aspire to lead with integrity and drive business outcomes in a fast-paced and challenging environment.
Job Requirements
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Able to work independently and as part of a team
- Multi-tasked oriented and possess good organizational skills
- Knowledge of Microsoft Office and internet
Job Qualifications
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Thorough knowledge of LTL Industry, DOT rules and regulations, OSHA laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
- Able to work independently and as part of a team
- Multi-tasked oriented and possess good organizational skills
- Knowledge of Microsoft Office and internet
Job Duties
- Lead, manage, educate and develop company employees focusing on retention and growth
- Supervise and direct employee work including pre-shifts with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
- Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as needed and provide feedback and follow-up with all impacted employees
- Plan daily manpower needs and set schedules to ensure customers freight is delivered and picked-up timely and damage free
- Communicate job assignments coordinating with all employees ensuring direction is clear and concise
- Monitor service freight and ensure cut time compliance
- Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
- Assist customers with rate quotes, claim information and setting appointments
- Monitor actual performance data and gather information for reporting
- Build relationships and positive communications with all business partners to ensure customers and companys service standards are met
- Identify freight moving at incorrect weight and classification
- Ensure all OS&D is identified and processed properly
- Perform administrative functions as required
- Comply with all applicable laws/regulations, as well as company policies/procedures
- Perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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