Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Job Description
FedEx Freight, Inc. is a leading company in the less-than-truckload (LTL) freight transportation industry, providing reliable and time-sensitive shipping solutions across North America. As part of the FedEx family, the company prioritizes customer satisfaction, operational excellence, and safety compliance, which has made it a trusted partner for businesses requiring efficient freight services. With a commitment to innovation and sustainability, FedEx Freight continually evolves its processes and technologies to meet the dynamic needs of the market while upholding the highest standards of quality and safety.
The role being offered is a leadership position focused on managing and guiding employees to ensure timely and damage-free shipment delivery. This position is critical in supervising daily operations, enhancing workforce performance, and delivering superior customer service. The primary responsibility is to lead, educate, and develop team members while ensuring compliance with industry regulations and company policies. The role requires active monitoring of safety practices, operational procedures, and employee workflow to maintain an optimal working environment that prioritizes both employee well-being and customer satisfaction.
In this leadership capacity, you will coordinate work schedules, oversee freight movement, and communicate effectively with all stakeholders. The position demands a proactive approach in identifying opportunities for cost reduction and operational efficiencies without compromising service quality. Additionally, you will be responsible for administrative tasks such as performance data reporting, assisting customers with rate quotes, and managing claims and appointments. This multifaceted role is suited for an individual who can balance team management duties, operational oversight, and customer service excellence, contributing to the overall success and reputation of FedEx Freight.
Exceptional communication skills, organizational abilities, and knowledge of LTL industry regulations including DOT, OSHA, NMFC, and hazardous materials rules are preferred attributes for this role. The position involves working in a varied dock environment with exposure to different weather conditions and operational dynamics requiring adaptability and vigilance. By joining FedEx Freight, you become part of a dedicated team focused on innovation, safety, and customer satisfaction in one of the most important sectors of the logistics industry.
The role being offered is a leadership position focused on managing and guiding employees to ensure timely and damage-free shipment delivery. This position is critical in supervising daily operations, enhancing workforce performance, and delivering superior customer service. The primary responsibility is to lead, educate, and develop team members while ensuring compliance with industry regulations and company policies. The role requires active monitoring of safety practices, operational procedures, and employee workflow to maintain an optimal working environment that prioritizes both employee well-being and customer satisfaction.
In this leadership capacity, you will coordinate work schedules, oversee freight movement, and communicate effectively with all stakeholders. The position demands a proactive approach in identifying opportunities for cost reduction and operational efficiencies without compromising service quality. Additionally, you will be responsible for administrative tasks such as performance data reporting, assisting customers with rate quotes, and managing claims and appointments. This multifaceted role is suited for an individual who can balance team management duties, operational oversight, and customer service excellence, contributing to the overall success and reputation of FedEx Freight.
Exceptional communication skills, organizational abilities, and knowledge of LTL industry regulations including DOT, OSHA, NMFC, and hazardous materials rules are preferred attributes for this role. The position involves working in a varied dock environment with exposure to different weather conditions and operational dynamics requiring adaptability and vigilance. By joining FedEx Freight, you become part of a dedicated team focused on innovation, safety, and customer satisfaction in one of the most important sectors of the logistics industry.
Job Requirements
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Able to work independently and as part of a team
- Multi-tasked oriented and possess good organizational skills
- Knowledge of Microsoft Office and Internet
Job Qualifications
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
- Able to work independently and as part of a team
- Multi-tasked oriented and possess good organizational skills
- Knowledge of Microsoft Office and Internet
Job Duties
- Lead, manage, educate and develop company employees focusing on retention and growth
- Supervise and direct employee work including pre-shifts with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
- Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need
- Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
- Communicate job assignments coordinating with all employees ensuring direction is clear and concise
- Monitor service freight and ensure cut time compliance
- Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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