Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
FedEx Freight, Inc. is a leading transportation and logistics company specializing in Less Than Truckload (LTL) freight shipping across the United States. Known for its commitment to reliable and timely delivery, FedEx Freight is part of the renowned FedEx brand, which has a global reputation for excellence in logistics, customer service, and operational efficiency. Operating a vast network of freight service centers and employing thousands of team members nationwide, FedEx Freight focuses on efficiently moving shipments while ensuring customer satisfaction and safety compliance at every step. The company emphasizes safety standards, employee development, and continuous improvement to maintain its industry-leading position. As an Equal Opportunity Employer, FedEx Freight values diversity and inclusion, and it supports employees with accommodations where necessary to foster an inclusive work environment. This is a dynamic work setting often requiring adaptability to varied operational needs and fast-paced environments.
The Lead position at FedEx Freight holds a critical role in ensuring shipments are moved promptly, damaged-free, and in compliance with all safety and regulatory requirements. As a Lead, you will be responsible for managing, educating, and developing company employees. Your leadership will emphasize employee retention and growth while maintaining outstanding quality and customer service delivery. Supervising employee work, including pre-shift briefings, will be a key part of your role to ensure safety and operational improvements are continuously identified and implemented. A significant responsibility entails active monitoring and immediate correction of unsafe acts or conditions. You will coordinate daily manpower needs, set schedules, and assign tasks to meet the strict deadlines required by customers' freight delivery and pickup.
This position demands close communication and coordination with all team members and business partners to ensure service standards are maintained. You will monitor freight service and ensure compliance with cut times while seeking opportunities to reduce costs and improve operational efficiencies, all under rigorous safety standards. Additionally, you will assist customers by providing rate quotes, managing claims, and scheduling appointments. Handling administrative functions and compliance with all relevant laws, DOT rules, OSHA regulations, Hazardous Materials regulations, and company policies are also vital aspects of this role.
FedEx Freight's work environment is predominantly dock-based, exposing employees to various weather conditions, exhaust, fumes, dust, and noise. The position is fast-paced, deadline-driven, and requires frequent coordination with service center personnel. Flexibility with working hours to accommodate operational needs is essential. The Lead role offers an opportunity to be a key contributor in a reputable logistics company, combining leadership responsibilities with hands-on operational management to ensure customer satisfaction and safety. This position is suited for proactive, organized, and multi-tasking-oriented professionals with a knowledge of the LTL industry and logistics operations. Experience or familiarity with Microsoft Office and internet-based tools is also beneficial to effectively perform administrative and reporting functions. FedEx Freight is committed to supporting its employees' development and providing a supportive, inclusive workplace culture where high standards of service and safety are upheld consistently.
The Lead position at FedEx Freight holds a critical role in ensuring shipments are moved promptly, damaged-free, and in compliance with all safety and regulatory requirements. As a Lead, you will be responsible for managing, educating, and developing company employees. Your leadership will emphasize employee retention and growth while maintaining outstanding quality and customer service delivery. Supervising employee work, including pre-shift briefings, will be a key part of your role to ensure safety and operational improvements are continuously identified and implemented. A significant responsibility entails active monitoring and immediate correction of unsafe acts or conditions. You will coordinate daily manpower needs, set schedules, and assign tasks to meet the strict deadlines required by customers' freight delivery and pickup.
This position demands close communication and coordination with all team members and business partners to ensure service standards are maintained. You will monitor freight service and ensure compliance with cut times while seeking opportunities to reduce costs and improve operational efficiencies, all under rigorous safety standards. Additionally, you will assist customers by providing rate quotes, managing claims, and scheduling appointments. Handling administrative functions and compliance with all relevant laws, DOT rules, OSHA regulations, Hazardous Materials regulations, and company policies are also vital aspects of this role.
FedEx Freight's work environment is predominantly dock-based, exposing employees to various weather conditions, exhaust, fumes, dust, and noise. The position is fast-paced, deadline-driven, and requires frequent coordination with service center personnel. Flexibility with working hours to accommodate operational needs is essential. The Lead role offers an opportunity to be a key contributor in a reputable logistics company, combining leadership responsibilities with hands-on operational management to ensure customer satisfaction and safety. This position is suited for proactive, organized, and multi-tasking-oriented professionals with a knowledge of the LTL industry and logistics operations. Experience or familiarity with Microsoft Office and internet-based tools is also beneficial to effectively perform administrative and reporting functions. FedEx Freight is committed to supporting its employees' development and providing a supportive, inclusive workplace culture where high standards of service and safety are upheld consistently.
Job Requirements
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Able to work independently and as part of a team
- Multi-tasked oriented and possess good organizational skills
Job Qualifications
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Thorough knowledge of LTL Industry, DOT rules and regulations, OSHA laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
- Able to work independently and as part of a team
- Multi-tasked oriented and possess good organizational skills
- Knowledge of Microsoft Office and Internet
Job Duties
- Lead, manage, educate and develop company employees focusing on retention and growth
- Supervise and direct employee work including pre-shifts with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
- Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as needed
- Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
- Communicate job assignments coordinating with all employees ensuring direction is clear and concise
- Monitor service freight and ensure cut time compliance
- Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
- Assist customers with rate quotes, claim information and setting appointments
- Monitor actual performance data and gather information for reporting
- Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met
- Identify freight moving at incorrect weight and classification
- Ensure all OS&D is identified and processed properly
- Perform administrative functions as required
- Comply with all applicable laws/regulations, as well as company policies/procedures
- Perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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