Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
FedEx Freight, Inc. is a leading transportation service provider specializing in Less-Than-Truckload (LTL) freight shipping. As part of the larger FedEx family, FedEx Freight focuses on delivering high-quality, timely, and damage-free freight transportation services to its customers across North America. Known for its customer-centric approach, innovation in logistics, and commitment to safety, FedEx Freight plays a critical role in the supply chain industry, connecting businesses with reliable transportation solutions. The company emphasizes employee development, safety compliance, and operational excellence to uphold its reputational standards in the transportation sector.
The position available is a leadership role responsible for managing operations to ensure customer satisfaction by overseeing the timely movement of shipments without damage. This role entails leading, managing, educating, and developing company employees with a focus on retention and growth within the organization. The incumbent will supervise employee work including pre-shift meetings, ensuring outstanding quality, delivering customer commitments, and maintaining exemplary safety performance. Monitoring unsafe acts and conditions, taking corrective actions, and providing continuous feedback to employees are key elements of the role.
Additionally, the role requires planning daily manpower needs and setting schedules to meet customer freight delivery and pickup deadlines. Effective communication and coordination with all employees to ensure clarity in job assignments are crucial. Monitoring service freight, ensuring cut time compliance, and analyzing opportunities for cost reduction and efficiency improvements while maintaining safety standards are also important responsibilities. The position supports customer interactions such as assisting with rate quotes, claims, and appointment scheduling.
Performance data monitoring, building strong relationships with business partners, and ensuring proper handling of Freight moving at incorrect weights and classifications also form part of the role’s duties. Administrative functions and compliance with all applicable laws, regulations, and company policies are mandatory requirements. The leader must be able to work independently and as part of a team in a fast-paced, deadline-oriented dock environment exposed to varied weather conditions. This role is critical for aligning operational goals with customer expectations and company standards, ensuring a seamless workflow from beginning to end in the freight transportation process. The employment type and salary specifics are not explicitly stated but given the responsibilities, it is likely a full-time position with competitive remuneration consistent with industry standards.
The position available is a leadership role responsible for managing operations to ensure customer satisfaction by overseeing the timely movement of shipments without damage. This role entails leading, managing, educating, and developing company employees with a focus on retention and growth within the organization. The incumbent will supervise employee work including pre-shift meetings, ensuring outstanding quality, delivering customer commitments, and maintaining exemplary safety performance. Monitoring unsafe acts and conditions, taking corrective actions, and providing continuous feedback to employees are key elements of the role.
Additionally, the role requires planning daily manpower needs and setting schedules to meet customer freight delivery and pickup deadlines. Effective communication and coordination with all employees to ensure clarity in job assignments are crucial. Monitoring service freight, ensuring cut time compliance, and analyzing opportunities for cost reduction and efficiency improvements while maintaining safety standards are also important responsibilities. The position supports customer interactions such as assisting with rate quotes, claims, and appointment scheduling.
Performance data monitoring, building strong relationships with business partners, and ensuring proper handling of Freight moving at incorrect weights and classifications also form part of the role’s duties. Administrative functions and compliance with all applicable laws, regulations, and company policies are mandatory requirements. The leader must be able to work independently and as part of a team in a fast-paced, deadline-oriented dock environment exposed to varied weather conditions. This role is critical for aligning operational goals with customer expectations and company standards, ensuring a seamless workflow from beginning to end in the freight transportation process. The employment type and salary specifics are not explicitly stated but given the responsibilities, it is likely a full-time position with competitive remuneration consistent with industry standards.
Job Requirements
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Able to work independently and as part of a team
- Multi-tasked oriented and possess good organizational skills
- Knowledge of Microsoft Office and Internet
Job Qualifications
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Thorough knowledge of LTL industry, DOT rules and regulations, OSHA laws, Hazardous Materials regulations, NMFC and tariff rules, as well as company policies and procedures, preferred
- Able to work independently and as part of a team
- Multi-tasked oriented and possess good organizational skills
- Knowledge of Microsoft Office and Internet
Job Duties
- Lead, manage, educate and develop company employees focusing on retention and growth
- Supervise and direct employee work including pre-shifts with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
- Actively monitor, record and educate employees regarding unsafe acts and conditions correcting immediately using corrective action as needed
- Provide feedback and follow-up with all impacted employees
- Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free
- Communicate job assignments coordinating with all employees ensuring direction is clear and concise
- Monitor service freight and ensure cut time compliance
- Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
- Assist customers with rate quotes, claim information and setting appointments
- Monitor actual performance data and gather information for reporting
- Build relationships and positive communications with all business partners to ensure customers' and company’s service standards are met
- Identify freight moving at incorrect weight and classification
- Ensure all OS&D is identified and processed properly
- Perform administrative functions as required
- Comply with all applicable laws/regulations, as well as company policies/procedures
- Perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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