Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Life insurance
Disability insurance
Job Description
FedEx Freight is a leading provider in the less-than-truckload (LTL) freight industry, known for its commitment to quality service and timely delivery of shipments. As a division of FedEx, the company emphasizes a strong culture of safety, customer satisfaction, and operational efficiency. Established with the goal of connecting businesses through reliable freight services, FedEx Freight continues to expand its network across the United States, ensuring freight is delivered on schedule and in excellent condition. This company is recognized for its commitment to employee development, fostering a team-oriented environment, and maintaining rigorous safety standards to protect both its workforce and cargo. FedEx Freight operates in fast-paced and often challenging dock environments, requiring employees to adapt to changing weather conditions and demanding schedules.
The role of the Lead Supervisor at FedEx Freight is a critical position responsible for overseeing the daily operations of shipments to ensure all customer freight moves on time and damage-free. This role involves supervising, managing, and developing employees, focusing on retention and professional growth within the company. The Lead Supervisor plans daily manpower needs, sets employee schedules, and directs work activities with an emphasis on quality, customer delivery standards, and safety performance. Additionally, the position requires monitoring unsafe acts or conditions and implementing corrective actions promptly. The Lead Supervisor also works closely with customers to assist with rate quotes, claims information, and appointment setting, which highlights the importance of strong communication and organizational skills. Beyond operational duties, this position involves administrative tasks, monitoring performance data, and building positive relationships with all business partners. Key qualities for success in this role include the ability to work independently and as part of a team, multi-tasking, and a thorough understanding of industry regulations such as DOT rules, OSHA laws, hazardous materials regulations, and tariff rules. The position also requires proficiency in Microsoft Office and internet applications to handle reporting and other administrative functions efficiently. Overall, the Lead Supervisor plays a pivotal role in ensuring that FedEx Freight maintains its high standards for customer satisfaction, safety, and operational excellence, contributing to the company’s success and reputation in the freight industry.
The role of the Lead Supervisor at FedEx Freight is a critical position responsible for overseeing the daily operations of shipments to ensure all customer freight moves on time and damage-free. This role involves supervising, managing, and developing employees, focusing on retention and professional growth within the company. The Lead Supervisor plans daily manpower needs, sets employee schedules, and directs work activities with an emphasis on quality, customer delivery standards, and safety performance. Additionally, the position requires monitoring unsafe acts or conditions and implementing corrective actions promptly. The Lead Supervisor also works closely with customers to assist with rate quotes, claims information, and appointment setting, which highlights the importance of strong communication and organizational skills. Beyond operational duties, this position involves administrative tasks, monitoring performance data, and building positive relationships with all business partners. Key qualities for success in this role include the ability to work independently and as part of a team, multi-tasking, and a thorough understanding of industry regulations such as DOT rules, OSHA laws, hazardous materials regulations, and tariff rules. The position also requires proficiency in Microsoft Office and internet applications to handle reporting and other administrative functions efficiently. Overall, the Lead Supervisor plays a pivotal role in ensuring that FedEx Freight maintains its high standards for customer satisfaction, safety, and operational excellence, contributing to the company’s success and reputation in the freight industry.
Job Requirements
- High school diploma or equivalent
- Ability to travel as needed
- Strong written, verbal and interpersonal communication skills
- Knowledge of LTL industry and related regulations preferred
- Ability to work independently and collaboratively
- Strong organizational and multi-tasking abilities
- Proficiency in Microsoft Office and internet applications
Job Qualifications
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Knowledge of LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules, as well as company policies and procedures, preferred
- Able to work independently and as part of a team
- Multi-tasked oriented and possess good organizational skills
- Knowledge of Microsoft Office and internet
Job Duties
- Lead, manage, educate and develop company employees focusing on retention and growth
- Supervise and direct employee work including pre-shifts with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
- Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as needed
- Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
- Communicate job assignments coordinating with all employees ensuring direction is clear and concise
- Monitor service freight and ensure cut time compliance
- Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
- Assist customers with rate quotes, claim information and setting appointments
- Monitor actual performance data and gather information for reporting
- Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met
- Identify freight moving at incorrect weight and classification
- Ensure all OS&D is identified and processed properly
- Perform administrative functions as required
- Comply with all applicable laws/regulations, as well as company policies/procedures
- Perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
