Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Disability insurance
Job Description
FedEx Freight, Inc is a leading provider in the less-than-truckload (LTL) freight industry, renowned for its commitment to superior service, operational excellence, and innovation. As part of the larger FedEx family, FedEx Freight upholds a tradition of reliability and customer-centric logistics solutions that meet the dynamic needs of businesses across various sectors. The company specializes in shipping freight efficiently and safely, ensuring that customer shipments arrive on time and damage-free. It fosters an inclusive work environment that values growth, development, and the well-being of its employees, reinforcing its status as a top employer in the transportation sector.
The role of Supervisor at FedEx Freight offers an exceptional opportunity for an experienced leader to make a significant impact on daily operations within a fast-paced, deadline-driven environment. This position is primarily responsible for managing and leading employees to consistently achieve customer satisfaction by ensuring all shipments are moved on time and without damage. The Supervisor will take charge of workforce planning, scheduling, and employee development, with a strong focus on retention and growth. Additionally, this role requires actively monitoring safety performance, enforcing compliance with OSHA and DOT regulations, and addressing unsafe practices through immediate corrective action.
As a Supervisor, you will supervise and direct employee work, including conducting pre-shift meetings to emphasize quality standards, customer deliverables, and safety priorities. You will coordinate job assignments clearly and effectively, ensuring seamless communication between team members. Critical to the role is monitoring freight service levels, maintaining cut time compliance, and identifying opportunities to enhance cost-efficiency while upholding rigorous safety guidelines.
The position also involves hands-on engagement with customers, including assisting with rate quotes, claims handling, and appointment setting. Monitoring performance data and reporting findings is essential for continuous improvement and operational transparency. Building positive relationships with business partners and maintaining open communications is key to meeting both customer and company service standards.
Working at FedEx Freight means becoming part of a company that values diversity and inclusivity, ensuring equal opportunities for all employees, including disabled individuals and veterans. The company provides accommodations during the application process to support applicants with disabilities. While the Supervisor role is general in nature, it covers a comprehensive range of duties essential for maintaining effective logistics operations and supporting the company’s commitment to excellence in freight transportation.
The role of Supervisor at FedEx Freight offers an exceptional opportunity for an experienced leader to make a significant impact on daily operations within a fast-paced, deadline-driven environment. This position is primarily responsible for managing and leading employees to consistently achieve customer satisfaction by ensuring all shipments are moved on time and without damage. The Supervisor will take charge of workforce planning, scheduling, and employee development, with a strong focus on retention and growth. Additionally, this role requires actively monitoring safety performance, enforcing compliance with OSHA and DOT regulations, and addressing unsafe practices through immediate corrective action.
As a Supervisor, you will supervise and direct employee work, including conducting pre-shift meetings to emphasize quality standards, customer deliverables, and safety priorities. You will coordinate job assignments clearly and effectively, ensuring seamless communication between team members. Critical to the role is monitoring freight service levels, maintaining cut time compliance, and identifying opportunities to enhance cost-efficiency while upholding rigorous safety guidelines.
The position also involves hands-on engagement with customers, including assisting with rate quotes, claims handling, and appointment setting. Monitoring performance data and reporting findings is essential for continuous improvement and operational transparency. Building positive relationships with business partners and maintaining open communications is key to meeting both customer and company service standards.
Working at FedEx Freight means becoming part of a company that values diversity and inclusivity, ensuring equal opportunities for all employees, including disabled individuals and veterans. The company provides accommodations during the application process to support applicants with disabilities. While the Supervisor role is general in nature, it covers a comprehensive range of duties essential for maintaining effective logistics operations and supporting the company’s commitment to excellence in freight transportation.
Job Requirements
- High school diploma or equivalent
- Ability to travel as needed
- Good written, verbal and interpersonal communication skills
- Knowledge of LTL Industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules preferred
- Ability to work independently and as part of a team
- Strong organizational skills and ability to multi-task
- Proficiency in Microsoft Office and Internet usage
Job Qualifications
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Thorough knowledge of LTL Industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules, as well as company policies and procedures, preferred
- Able to work independently and as part of a team
- Multi-tasked oriented and possess good organizational skills
- Knowledge of Microsoft Office and Internet
Job Duties
- Lead, manage, educate and develop company employees focusing on retention and growth
- Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
- Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees
- Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
- Communicate job assignments coordinating with all employees ensuring direction is clear and concise
- Monitor service freight and ensure cut time compliance
- Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
- Assist customers with rate quotes, claim information and setting appointments
- Monitor actual performance data and gather information for reporting
- Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met
- Identify freight moving at incorrect weight and classification
- Ensure all OS&D is identified and processed properly
- Perform administrative functions as required
- Comply with all applicable laws/regulations, as well as company policies/procedures
- Perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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