Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Vision Insurance
Employee assistance program
Job Description
FedEx Freight, Inc. is a leading American freight transportation company that specializes in Less-Than-Truckload (LTL) shipping services. As a vital part of the FedEx Corporation, FedEx Freight provides reliable and timely freight delivery to businesses across the United States and Canada. The company operates with a strong commitment to customer satisfaction, efficiency, and safety, providing comprehensive freight service solutions tailored to the needs of its diverse clientele. FedEx Freight is known for its extensive network, advanced technology, and dedicated workforce that ensure shipments are moved quickly and securely with minimal damage. The company promotes an inclusive work environment as an Equal Opportunity Employer, embracing diversity and providing accommodations for individuals with disabilities to facilitate equal access to employment opportunities.
The role of a Lead Supervisor at FedEx Freight involves overseeing the daily operations of shipping and receiving processes to ensure shipments are delivered on time and without damage. This leadership position requires managing, educating, and developing a team of employees with a focus on retention and professional growth. The Lead Supervisor is responsible for supervising work quality, customer deliverables, and safety compliance through proactive monitoring and corrective actions when necessary. They coordinate daily schedules, communicate clear job assignments, and ensure adherence to cut-off times for shipments to maintain high service standards.
In addition to direct team management, the Lead Supervisor assists customers by providing rate quotes, handling claim information, and scheduling appointments. They analyze performance data to identify cost-saving opportunities and process improvements while maintaining rigorous safety standards. The role demands strong interaction with business partners to foster positive relationships and ensure service expectations are consistently met. Administrative tasks and compliance with DOT, OSHA, and other regulatory requirements are integral to the position.
This position requires the ability to work independently and collaboratively in a fast-paced, deadline-driven dock environment, often exposed to varying weather, noise, and operational demands. The Lead Supervisor must possess excellent communication skills, strong organizational abilities, and a thorough understanding of industry regulations and company policies. Proficiency with Microsoft Office and internet technologies is also necessary. This role is critical in sustaining FedEx Freight's reputation for high-quality freight shipping services, ensuring client satisfaction, operational efficiency, and workplace safety.
The role of a Lead Supervisor at FedEx Freight involves overseeing the daily operations of shipping and receiving processes to ensure shipments are delivered on time and without damage. This leadership position requires managing, educating, and developing a team of employees with a focus on retention and professional growth. The Lead Supervisor is responsible for supervising work quality, customer deliverables, and safety compliance through proactive monitoring and corrective actions when necessary. They coordinate daily schedules, communicate clear job assignments, and ensure adherence to cut-off times for shipments to maintain high service standards.
In addition to direct team management, the Lead Supervisor assists customers by providing rate quotes, handling claim information, and scheduling appointments. They analyze performance data to identify cost-saving opportunities and process improvements while maintaining rigorous safety standards. The role demands strong interaction with business partners to foster positive relationships and ensure service expectations are consistently met. Administrative tasks and compliance with DOT, OSHA, and other regulatory requirements are integral to the position.
This position requires the ability to work independently and collaboratively in a fast-paced, deadline-driven dock environment, often exposed to varying weather, noise, and operational demands. The Lead Supervisor must possess excellent communication skills, strong organizational abilities, and a thorough understanding of industry regulations and company policies. Proficiency with Microsoft Office and internet technologies is also necessary. This role is critical in sustaining FedEx Freight's reputation for high-quality freight shipping services, ensuring client satisfaction, operational efficiency, and workplace safety.
Job Requirements
- High school diploma or equivalent
- Ability to travel as needed
- Good written, verbal and interpersonal communication skills
- Knowledge of LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules preferred
- Ability to work independently and collaboratively
- Strong organizational and multitasking skills
- Proficiency with Microsoft Office and internet use
Job Qualifications
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Thorough knowledge of LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules, as well as company policies and procedures, preferred
- Able to work independently and as part of a team
- Multi-task oriented and possess good organizational skills
- Knowledge of Microsoft Office and internet
Job Duties
- Lead, manage, educate and develop company employees focusing on retention and growth
- Supervise and direct employee work including pre-shifts with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
- Actively monitor, record and educate employees regarding unsafe acts or conditions correcting immediately using corrective action as needed
- Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
- Communicate job assignments coordinating with all employees ensuring direction is clear and concise
- Monitor service freight and ensure cut time compliance
- Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
- Assist customers with rate quotes, claim information and setting appointments
- Monitor actual performance data and gather information for reporting
- Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met
- Identify freight moving at incorrect weight and classification
- Ensure all OS&D is identified and processed properly
- Perform administrative functions as required
- Comply with all applicable laws/regulations, as well as company policies/procedures
- Perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
