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FedEx Freight logo

60088: Supv-Operations

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Vision Insurance
Employee assistance program

Job Description

FedEx Freight, Inc. is a leading American freight transportation company that specializes in Less-Than-Truckload (LTL) shipping services. As a vital part of the FedEx Corporation, FedEx Freight provides reliable and timely freight delivery to businesses across the United States and Canada. The company operates with a strong commitment to customer satisfaction, efficiency, and safety, providing comprehensive freight service solutions tailored to the needs of its diverse clientele. FedEx Freight is known for its extensive network, advanced technology, and dedicated workforce that ensure shipments are moved quickly and securely with minimal damage. The company promotes an inclusive work environment as an... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to travel as needed
  • Good written, verbal and interpersonal communication skills
  • Knowledge of LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules preferred
  • Ability to work independently and collaboratively
  • Strong organizational and multitasking skills
  • Proficiency with Microsoft Office and internet use

Job Qualifications

  • Must possess high school diploma or equivalent
  • Must be able to travel as needed
  • Good written, verbal and interpersonal communication skills
  • Thorough knowledge of LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules, as well as company policies and procedures, preferred
  • Able to work independently and as part of a team
  • Multi-task oriented and possess good organizational skills
  • Knowledge of Microsoft Office and internet

Job Duties

  • Lead, manage, educate and develop company employees focusing on retention and growth
  • Supervise and direct employee work including pre-shifts with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
  • Actively monitor, record and educate employees regarding unsafe acts or conditions correcting immediately using corrective action as needed
  • Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
  • Communicate job assignments coordinating with all employees ensuring direction is clear and concise
  • Monitor service freight and ensure cut time compliance
  • Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
  • Assist customers with rate quotes, claim information and setting appointments
  • Monitor actual performance data and gather information for reporting
  • Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met
  • Identify freight moving at incorrect weight and classification
  • Ensure all OS&D is identified and processed properly
  • Perform administrative functions as required
  • Comply with all applicable laws/regulations, as well as company policies/procedures
  • Perform other duties as required

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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