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Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Career Development
Employee Discounts
performance bonuses
Employee assistance program
Job Description
FedEx Freight, Inc is a leading player in the less-than-truckload (LTL) freight shipping industry, known for its commitment to quality service and customer satisfaction. As a subsidiary of the globally recognized FedEx Corporation, FedEx Freight operates a vast network across the United States, ensuring timely and damage-free shipment delivery to meet diverse customer needs. The company emphasizes safety, efficiency, and employee development in its operations, fostering a culture of continuous improvement and operational excellence. FedEx Freight is an equal opportunity employer, welcoming applicants from all backgrounds, including disabled veterans, and provides accommodations to support individuals with disabilities during the application... Show More
Job Requirements
- High school diploma or equivalent
- Ability to travel as needed
- Strong written, verbal and interpersonal communication skills
- Preferred knowledge of LTL industry, DOT rules, OSHA regulations, hazardous materials regulations, NMFC and tariff rules
- Ability to work independently and as a team member
- Multi-tasking and strong organizational skills
- Proficiency in Microsoft Office and internet usage
Job Qualifications
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Thorough knowledge of LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules, as well as company policies and procedures, preferred
- Able to work independently and as part of a team
- Multi-tasked oriented and possess good organizational skills
- Knowledge of Microsoft Office and Internet
Job Duties
- Lead, manage, educate and develop company employees focusing on retention and growth
- Supervise and direct employee work including pre-shifts with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
- Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need, provide feedback and follow-up with all impacted employees
- Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
- Communicate job assignments coordinating with all employees ensuring direction is clear and concise
- Monitor service freight and ensure cut time compliance
- Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
- Assist customers with rate quotes, claim information and setting appointments
- Monitor actual performance data and gather information for reporting
- Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met
- Identify freight moving at incorrect weight and classification
- Ensure all OS&D is identified and processed properly
- Perform administrative functions as required
- Comply with all applicable laws/regulations, as well as company policies/procedures
- Perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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