Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee Discounts
Career development opportunities
Job Description
FedEx Freight, Inc. is a prominent and respected leader in the less-than-truckload (LTL) freight industry, specializing in the prompt and secure transportation of shipments across a broad network in North America. As a branch of the globally recognized FedEx corporation, FedEx Freight maintains a strong reputation for reliability, efficiency, and customer-centric service, providing comprehensive freight solutions that cater to various business sectors. Their focus is on delivering quality service that ensures freight is moved on time, damage-free, and with professional oversight adhering to all company standards and government regulations. The company fosters a supportive and inclusive work environment where innovation, accountability, and teamwork are highly valued.
The position being offered is a leadership role responsible for managing and motivating employees to achieve excellence in customer satisfaction by ensuring that shipments are dispatched and delivered on schedule and without damage. The role demands a strong combination of operational management, employee development, logistical planning, and regulatory compliance skills. Individuals in this role will work closely with various internal teams, including dispatchers, dock employees, and account managers, to coordinate freight movements and maintain clear communication across departments. Duties will also include evaluating route strategies and bids to optimize efficiency while managing daily manpower allocation. Safety compliance is a continuous responsibility, requiring the conduction of safety meetings and the facilitation of quality improvement groups to uphold the highest operational standards.
Additionally, the role requires attention to detail in administrative functions such as shipment manifesting, freight billing, and claims handling while supporting a safe and secure working environment. Candidates must have knowledge of industry regulations including DOT, OSHA, hazardous materials handling, NMFC, and tariff rules to ensure compliance in every operational facet. The position is ideal for a candidate who can work independently, particularly in remote locations, demonstrating self-initiative and exceptional organizational skills to manage competing priorities and fluctuating workloads.
FedEx Freight emphasizes a commitment to equal opportunity employment, welcoming disabled individuals and veterans. They provide support for candidates requiring assistance with the application process, reflecting their dedication to diversity and inclusion. This role offers a challenging yet fulfilling career pathway with a notable company that values integrity, excellence, and continuous improvement in freight services.
The position being offered is a leadership role responsible for managing and motivating employees to achieve excellence in customer satisfaction by ensuring that shipments are dispatched and delivered on schedule and without damage. The role demands a strong combination of operational management, employee development, logistical planning, and regulatory compliance skills. Individuals in this role will work closely with various internal teams, including dispatchers, dock employees, and account managers, to coordinate freight movements and maintain clear communication across departments. Duties will also include evaluating route strategies and bids to optimize efficiency while managing daily manpower allocation. Safety compliance is a continuous responsibility, requiring the conduction of safety meetings and the facilitation of quality improvement groups to uphold the highest operational standards.
Additionally, the role requires attention to detail in administrative functions such as shipment manifesting, freight billing, and claims handling while supporting a safe and secure working environment. Candidates must have knowledge of industry regulations including DOT, OSHA, hazardous materials handling, NMFC, and tariff rules to ensure compliance in every operational facet. The position is ideal for a candidate who can work independently, particularly in remote locations, demonstrating self-initiative and exceptional organizational skills to manage competing priorities and fluctuating workloads.
FedEx Freight emphasizes a commitment to equal opportunity employment, welcoming disabled individuals and veterans. They provide support for candidates requiring assistance with the application process, reflecting their dedication to diversity and inclusion. This role offers a challenging yet fulfilling career pathway with a notable company that values integrity, excellence, and continuous improvement in freight services.
Job Requirements
- High school diploma or equivalent
- prior management experience preferred
- strong communication skills, both written and verbal
- thorough knowledge of LTL industry and relevant regulations including DOT, OSHA, hazardous materials, NMFC and tariff rules
- ability to work independently in a remote location
- excellent organizational and multi-tasking skills
- proficiency in Microsoft Office suite and Internet usage
Job Qualifications
- Must possess high school diploma or equivalent
- prior management experience preferred
- strong communication skills (written and verbal)
- thorough knowledge of LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules preferred
- able to work in a remote location, taking self-initiative without requiring immediate local supervision
- multi-tasked oriented and possess good organizational skills
- knowledge of Microsoft Office suite and Internet
Job Duties
- Lead, educate and develop company employees
- plan daily manpower needs to ensure customers' freight is delivered and picked-up timely and damage free
- communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
- monitor dock to ensure proper loading techniques
- evaluate and reconfigure route structures and bids based on local tendencies and characteristics
- conduct safety meetings and facilitate quality groups
- monitor and analyze all opportunities to cut costs and improve efficiencies
- assist customers with rate quotes, claim information and setting appointments
- perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments
- provide clean and safe working condition of the facility and equipment
- check security at customer center to ensure everything is secure
- communicate with account manager(s) to ensure customers' and company's needs are met
- identify freight moving at incorrect weight and classification
- ensure all OS&D is identified and processed properly
- monitor actual performance data and gather information for reporting
- assist operations supervisors as needed
- conduct pre-shift meetings
- implement company policy
- comply with all applicable laws/regulations, as well as company policies/procedures
- perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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