5th Street Diner - AM Server | Part-Time

Job Overview

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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Financial plan options
Paid Time Off
Family bonding time
Adoption assistance
Travel Discounts
Free Meals

Job Description

Hyatt is a globally recognized hospitality company known for delivering exceptional guest experiences through its portfolio of premier hotels and resorts. With a commitment to quality, innovation, and personalized service, Hyatt continually sets the standard for luxury and comfort in the hotel industry. One of their latest ventures includes the 5th Street Diner, a diner-themed bar and restaurant located inside the Thompson and Tommie Austin hotels in Downtown Austin, Texas. These hotels are renowned for their unique lifestyle concepts, blending contemporary design with local culture to provide an immersive and memorable stay for guests and residents alike. The Thompson Austin features 212 luxury guestrooms and suites, multiple dining options, a wellness center, expansive pool deck, private cabanas, and versatile event spaces. Similarly, tommie Austin offers 193 guest rooms and is designed for the spirited adventurer, encouraging exploration of Austin’s vibrant local scene with artistic and atmospheric touches throughout. Both hotels include a cantina-themed restaurant, a pedestrian-friendly street-side concept called The Royale Room, and other amenities such as a residential tower and a state-of-the-art fitness center named the "T" Box.

The role of a Restaurant Server at the 5th Street Diner is essential in maintaining the high service standards Hyatt is known for. As a restaurant server, you will play a pivotal role in creating meaningful and efficient dining experiences for guests by attentively submitting guest menu selections and presenting food and beverage options with knowledge and enthusiasm. This position requires a deep understanding of the menu offerings, including cuisine and beverages, to make informed recommendations and answer guest inquiries. Beyond taking orders, servers at Hyatt are expected to engage guests in casual yet genuine conversation, adding a personal touch that enhances the overall guest experience and contributes to a memorable stay. This opportunity is perfect for individuals passionate about customer service in a fast-paced, dynamic environment where attention to detail and teamwork are critical.

Beyond the daily responsibilities, being part of Hyatt means joining a supportive and enriching workplace culture that values career growth and employee well-being. Hyatt offers comprehensive benefits such as health and welfare plans, financial security programs including 401(k), college savings plans, and employee stock purchase options. Additionally, associates enjoy lifestyle benefits like paid time off, family bonding time, adoption assistance, discounted stays at Hyatt properties across the globe, complimentary colleague meals during shifts, and educational assistance. These perks not only support the personal and professional growth of employees but also reflect Hyatt’s commitment to providing a balanced and rewarding work environment. If you thrive in a team setting, enjoy delivering top-tier service, and seek to be part of a globally respected hospitality brand, this server role at 5th Street Diner within the Thompson and Tommie Austin hotels offers a unique and exciting career path. The position requires flexibility in scheduling, including day shifts, weekends, and holidays, and candidates must be physically capable of standing for long periods and lifting moderate weights. At Hyatt, this is more than a job—it’s the Hyatt Touch, a promise of exceptional service and a meaningful career.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a restaurant or hospitality role preferred
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Physical stamina to stand and carry moderate weight for extended periods
  • Flexibility to work various shifts including weekends and holidays
  • Commitment to delivering exceptional guest service

Job Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal communication skills
  • Must have physical stamina to lift moderate amounts of weight
  • Ability to stand for long periods of time
  • Work cohesively with colleagues as part of a team
  • Must have a flexible schedule willing and able to work day shifts weekends and holidays

Job Duties

  • Submit guest menu selections and present food and beverage preferences
  • Gain detailed menu knowledge and provide recommendations
  • Engage guests in casual conversation to enhance their dining experience
  • Provide excellent customer service to all restaurant patrons
  • Collaborate with team members to ensure efficient service
  • Maintain cleanliness and organization of the dining area
  • Handle guest inquiries and resolve any service issues promptly

Job Criteria

Experience

No experience required


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