Job Overview
Benefits
Health Insurance
Dental Insurance
401(k)
Paid Time Off
Paid Family Bonding Time
Adoption assistance
discounted rooms at Hyatt locations
free colleague meals
Education Assistance
Job Description
Hyatt is a globally recognized hospitality company known for delivering exceptional guest experiences through caring and attentive associates. Hyatt operates a variety of premier hotels and resorts worldwide, focusing on providing meaningful experiences and efficient services that foster customer loyalty and satisfaction. Within the Hyatt family, the Thompson and Tommie Austin hotels stand out as premier lifestyle destinations located in vibrant Downtown Austin. Both properties offer unique accommodations and a variety of amenities designed to meet the needs of modern travelers and locals alike. The Thompson hotel features 212 luxury guestrooms and suites, 17 residences, and extensive facilities including a 10,000 square foot wellness center, multiple restaurant and bar concepts, a pool deck, private cabanas, and versatile event spaces. The tommie Austin hotel, with its 193 king rooms, caters to spirited adventurers and offers a bespoke coffee and wine shop, blending art and atmosphere from the surrounding neighborhood into its guest experience. These hotels are anchored by innovative dining concepts such as the 5th Street Diner, a diner-themed bar and restaurant serving hotel guests and residents with indoor dining space, casual fare, and a warm, welcoming atmosphere. The 5th Street Diner and related venues form part of a mixed-use development that also includes a residential tower, retail spaces, and state-of-the-art fitness facilities designed to enhance the community and guest lifestyle.
The role of the Restaurant Server at the 5th Street Diner encompasses more than just taking orders and serving food and beverages. It is about contributing to the overall guest experience by providing attentive, personalized service with a focus on efficiency and quality. A Restaurant Server should have thorough insight into the menu to guide guests through the dining options and suggest cuisine and drink choices tailored to their preferences. This position requires an individual who is not only courteous and communicative but also able to engage guests with meaningful conversation, ensuring every visit is memorable. Members of the Hyatt team at these Austin properties are expected to uphold the company's values while working in a fast-paced yet supportive environment. Employees receive extensive benefits including health and welfare plans, financial wellbeing programs such as 401(k), college saving plans, employee stock purchase options, and lifestyle benefits like paid time off, family bonding time, adoption assistance, discounted stays at Hyatt locations worldwide, complimentary meals during shifts, and educational assistance. Hyatt promotes an inclusive workplace and provides equal employment opportunities without discrimination. Serving as a Restaurant Server at Hyatt's 5th Street Diner is an unparalleled career opportunity that extends beyond typical hospitality roles by allowing individuals to fully embody the Hyatt Touch, delivering genuine service excellence and enriching careers.
The role of the Restaurant Server at the 5th Street Diner encompasses more than just taking orders and serving food and beverages. It is about contributing to the overall guest experience by providing attentive, personalized service with a focus on efficiency and quality. A Restaurant Server should have thorough insight into the menu to guide guests through the dining options and suggest cuisine and drink choices tailored to their preferences. This position requires an individual who is not only courteous and communicative but also able to engage guests with meaningful conversation, ensuring every visit is memorable. Members of the Hyatt team at these Austin properties are expected to uphold the company's values while working in a fast-paced yet supportive environment. Employees receive extensive benefits including health and welfare plans, financial wellbeing programs such as 401(k), college saving plans, employee stock purchase options, and lifestyle benefits like paid time off, family bonding time, adoption assistance, discounted stays at Hyatt locations worldwide, complimentary meals during shifts, and educational assistance. Hyatt promotes an inclusive workplace and provides equal employment opportunities without discrimination. Serving as a Restaurant Server at Hyatt's 5th Street Diner is an unparalleled career opportunity that extends beyond typical hospitality roles by allowing individuals to fully embody the Hyatt Touch, delivering genuine service excellence and enriching careers.
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or customer service preferred
- Ability to multitask effectively
- Strong interpersonal skills
- Ability to follow hygiene and safety guidelines
- Must be able to work in a fast-paced environment
- Local employment eligibility
Job Qualifications
- True desire to satisfy the needs of others in a fast paced environment
- Refined verbal communication skills
- Physical stamina to lift moderate amounts of weight
- Ability to stand for long periods of time
- Work cohesively with colleagues as part of a team
- Flexible schedule including day shifts, weekends, and holidays
Job Duties
- Submit guest menu selections
- Present food and beverage preferences
- Gain menu knowledge and make recommendations
- Engage in casual conversation with guests
- Provide excellent customer service
- Collaborate with colleagues to ensure smooth operations
- Maintain cleanliness and organization of the dining area
Job Criteria
Experience
No experience required
Job Location
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