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45391 Automotive Service Porter

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $13.25 - $15.50
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Career advancement opportunities
supportive work environment
Retirement Plan

Job Description

The hiring company is a well-established automotive service center dedicated to providing exceptional vehicle maintenance and repair services to its customers. Renowned for its commitment to customer satisfaction and quality service, the company operates a full-service automotive repair facility that ensures vehicles are serviced with precision and care. Employing a team of skilled professionals, the company caters to a wide range of automotive needs, from routine maintenance like oil changes and tire rotations to more complex repairs. The work environment promotes teamwork, reliability, and a strong customer service ethic, creating an atmosphere where employees can grow their skills and contribute meaningfully to the overall success of the service department.

The role being offered is that of an Automotive Service Porter. This is an entry-level position critical to the smooth operation of the service department. The Service Porter serves as the first point of contact for customers visiting the service center and supports technicians by handling vehicle movements within the facility. Key responsibilities include greeting and directing service customers, managing vehicle logistics in the service area, and maintaining the cleanliness and organization of the parking lot. The Porter also assists with vehicle preparation tasks such as vacuuming interiors, applying protective covers, and inspecting vehicles before and after service to identify any damages. This role requires a proactive, positive individual who is comfortable driving both manual and automatic transmission vehicles and can perform errands as needed. The position offers a great opportunity for individuals looking to enter the automotive service industry, develop operational skills, and engage directly with customers. By maintaining an orderly service bay and providing excellent customer interaction, the Service Porter is vital to enhancing the overall customer experience and supporting the service team’s efficiency. Employment is full-time with competitive compensation commensurate with experience and skill level, emphasizing the company’s investment in its staff and their development within the automotive care sector.

Job Requirements

  • Valid driver's license
  • Ability to drive manual and automatic transmission vehicles
  • Positive attitude

Job Qualifications

  • Positive attitude
  • Ability to drive manual and automatic transmission vehicles
  • Good communication skills
  • Ability to work well in a team environment
  • Attention to detail in vehicle inspection
  • Customer service orientation

Job Duties

  • Greet and welcome service customers in a friendly and courteous manner
  • Identify and direct Service Advisor to their customer
  • Vacuum vehicle, install disposable seat covers, floor mats, and I.D. tags in all the vehicles taken in for service
  • Drive vehicles from the service lane to their proper places in the service parking lot
  • Deliver the keys and repair order hard copies to the appropriate Service Advisor's workstation immediately after parking a vehicle in the service parking lot
  • Maintain the parking lot in a neat and organized manner
  • Retrieve customer vehicle from the parking lot when their bill is paid or as directed by the Cashier
  • Inspect each vehicle for damage prior to parking for service and when retrieving after service for lot damage
  • Report any damage to Advisor and or management immediately
  • Wash vehicles
  • Run any necessary errand required by the service department

Job Criteria

Experience

No experience required


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