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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $18.50
Work Schedule
Night Shifts
Benefits
competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
HSA
FSA
LSA
accident insurance
Hospital Indemnity insurance
legal protection
Identity Theft Protection
Paid Time Off
401(k) with employer match
Job Description
Resort Lifestyle Communities (RLC) is a prominent, fast-growing, family-owned company that operates over 60 communities nationwide, dedicated to serving seniors with a heartfelt mission. RLC stands apart by fostering a culture deeply rooted in their Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence. These values are not just words but guide every interaction and decision, creating a close-knit community where both employees and residents thrive. Their approach is holistic, aiming to achieve four essential goals that drive their continuing success: happy employees, happy residents, full occupancy, and on-budget operations. This combination of a strong operational model and a... Show More
Job Requirements
- At least 21 years old with a valid driver’s license and clean driving record
- Able to valet park vehicles safely
- Able to work Thursday-Monday 11:00pm to 7:30am while staying present and alert for the entire shift
- High school diploma or equivalent (GED)
- Strong problem-solving, organizational, and multitasking skills in a fast-paced environment
- Previous customer service experience
- Professional appearance
- Excellent communication and interpersonal skills
- Adaptable and flexible to shifting priorities
- Willing to assist in various areas
- Team-oriented with a proactive approach and attention to detail
- Knowledge of the local community preferred
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to communicate effectively in English with residents, guests, and staff
- Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent (GED)
- Previous customer service experience
- Professional appearance
- Excellent communication and interpersonal skills
- Strong problem-solving, organizational, and multitasking skills
- Adaptable and flexible to shifting priorities
- Team-oriented with a proactive approach and attention to detail
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to communicate effectively in English with residents, guests, and staff
- Knowledge of the local community preferred
Job Duties
- Maintain exceptional cleanliness throughout the community
- Respond calmly and quickly to emergencies, monitor resident call systems, and coordinate with emergency responders as needed
- Support community safety by monitoring building systems including fire alarms, following emergency protocols, and guiding residents during fires or severe weather events
- Assist with administrative support by taking room-service requests, selling meal tickets, distributing menus, completing porch drops, scheduling transportation, and maintaining organized records
- Support community operations by walking the community, proactively noticing and reporting concerns, assisting with event setup, and providing responsible alcohol service during gatherings
- Create memorable first impressions by greeting residents, families, and guests, answering calls with professionalism, anticipating needs before they arise, and offering courteous valet services to residents and visitors
- Welcome new residents by introducing yourself whenever you see them
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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