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2nd Shift Concierge Host Full-Time - Dallas Marriott Suites
Job Overview
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
Our establishment is a distinguished hotel known for its exceptional guest services and premium amenities. Located in a vibrant area, we pride ourselves on delivering memorable experiences and personalized attention to every guest. As a cornerstone of our hospitality team, we emphasize professionalism, warmth, and a keen knowledge of local attractions and events. Our hotel provides an inviting and elegant environment where guests can relax, enjoy fine food and beverage service, and explore the unique local culture through our knowledgeable staff.
The Concierge role at our hotel is an integral position designed to curate exceptional experiences for our guests. T... Show More
The Concierge role at our hotel is an integral position designed to curate exceptional experiences for our guests. T... Show More
Job Requirements
- High work ethic and self-initiative
- Previous experience as a Concierge or prior experience with local events
- Proven customer service skills including ability to be resourceful and creative
- Strong business communication skills verbal and written
- Ability to work varying schedules including nights, weekends, and holidays
- Ability to work in a standard office environment
- Prolonged sitting and computer use 6-8 hours a day
- Occasional standing and walking throughout the workday
- Frequent use of hands and fingers for keyboarding, typing, utilizing a mouse or trackpad, writing, and operating office equipment
- Ability to communicate effectively verbally and in writing
- Occasionally required to stand, walk, bend, reach, or carry items
- Ability to lift and/or move 10-25 pounds as needed
- Visual ability to read from computer screen and printed materials including close visual focus for extended periods and color differentiation
- Ability to hear and participate in conversations and meetings using phone or headset
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Job Qualifications
- High work ethic and self-initiative
- Previous experience as a Concierge or prior experience with local events
- Proven customer service skills, including ability to be resourceful and creative
- Strong business communication skills verbal and written
- Enjoy working as and being part of a team that provides great experiences for our guests
Job Duties
- Create incredible memories for guests
- Building local contacts and be in the know on local area, including events happening in immediate and long term, to provide information to guests
- Provide and recommend things to see and do in the hotel and local area, highly knowledgeable of all Instagrammable spots, stay up to date on services and attractions, able to influence and guide guests to amenities and services
- Ensure Concierge lounge is inviting and clean
- Provide food and beverage services to guests, ensuring food quality and presentation is appealing, mixing drinks for guests, complies with applicable laws and responsible alcohol service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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