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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $17.75
Work Schedule
Rotating Shifts
Benefits
competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
401(k) with employer match
Job Description
Resort Lifestyle Communities (RLC) is a distinguished, fast-growing family-owned company that operates more than 60 communities nationwide. Known for its beautiful, resort-style environments, RLC is dedicated to serving seniors with a genuine servant-hearted philosophy grounded in its Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence. The company’s commitment to fostering a supportive and caring atmosphere makes it an exceptional place to work and live, emphasizing a culture that values happy employees, happy residents, full occupancy, and on-budget operations. RLC is much more than a service provider; it is a community where purpose, respect, and heartfelt service intersect to... Show More
Job Requirements
- At least 21 years old with a valid driver's license and clean driving record
- able to valet park vehicles safely
- able to work Thursday to Monday from 3:00 pm to 11:30 pm
- high school diploma or equivalent (GED)
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- strong problem-solving, organizational, and multitasking skills
- adaptable and flexible to shifting priorities
- team-oriented with attention to detail
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office applications
- ability to communicate effectively in English
- must meet local alcohol service requirements and obtain food handler permits within two weeks
Job Qualifications
- High school diploma or equivalent (GED)
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- strong problem-solving, organizational, and multitasking skills in a fast-paced environment
- adaptable and flexible to shifting priorities
- team-oriented with a proactive approach and attention to detail
- reliable in completing tasks accurately and on time
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English with residents, guests, and staff
- must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Duties
- Create a positive first impression by performing valet parking services for residents and visitors
- deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
- respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
- oversee building safety systems, including fire alarms
- follow emergency procedures and assist residents during fires or severe weather
- handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
- support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
- maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- welcome new residents and guide them through the orientation process for a smooth transition into the community
- manage office supplies, resident documents, and menus
- perform clerical duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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