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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Benefit stipend
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
401(k) with employer match
Job Description
Resort Lifestyle Communities (RLC) is a family-owned company that has experienced rapid growth with over 60 communities nationwide. Specializing in resort-style senior living, RLC is deeply committed to enhancing the lives of its residents by fostering a warm, welcoming environment that feels like home. As an organization, RLC prioritizes core values such as respect, honesty, kindness and compassion, and service excellence, building a community where both employees and residents can thrive. The company's mission goes beyond providing senior living accommodations; it aims to create an atmosphere that promotes happiness among employees and residents alike, maintains full occupancy, and ensures operations... Show More
Job Requirements
- At least 21 years old with a valid driver's license and clean driving record
- Able to valet park vehicles safely
- Able to work Thursday through Monday from 3:00 pm to 11:30 pm
- High school diploma or equivalent (GED)
- Strong problem-solving, organizational, and multitasking skills
- Previous customer service experience
- Professional appearance
- Excellent communication and interpersonal skills
- Adaptable and flexible to shifting priorities
- Team-oriented and reliable
- Knowledge of the local community preferred
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to communicate effectively in English
- Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent (GED)
- Previous customer service experience
- Professional appearance
- Excellent communication and interpersonal skills
- Strong problem-solving, organizational, and multitasking abilities
- Adaptable and flexible to shifting priorities
- Team-oriented with a proactive approach and attention to detail
- Knowledge of the local community preferred
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to communicate effectively in English
- Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Duties
- Create a positive first impression by performing valet parking services for residents and visitors
- Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
- Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
- Oversee building safety systems, including fire alarms
- follow emergency procedures and assist residents during fires or severe weather
- Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
- Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
- Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- Welcome new residents and guide them through the orientation process for a smooth transition into the community
- Manage office supplies, resident documents, and menus
- perform clerical duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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