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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $23.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
competitive compensation
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
HSA
FSA
LSA
accident insurance
hospital indemnity
legal protection
Identity Theft Protection
Paid Time Off
401(k) with employer match
Job Description
Resort Lifestyle Communities (RLC) is a fast-growing, family-owned company with over 60 communities nationwide, dedicated to serving seniors with respect, honesty, kindness, compassion, and service excellence. At RLC, employees become part of a close-knit, servant-hearted community that values happy employees, happy residents, full occupancy, and on-budget operations as the key pillars of success. The company provides a supportive leadership environment within beautiful, resort-style communities, creating a purposeful workplace where every team member can make a meaningful difference in the lives of seniors every day.
The role of the 2nd Shift Concierge at RLC is a dynamic, hands-on position t... Show More
The role of the 2nd Shift Concierge at RLC is a dynamic, hands-on position t... Show More
Job Requirements
- At least 21 years old with a valid driver’s license and clean driving record
- able to valet park vehicles safely
- able to work Thursday-Monday 3:00 pm to 11:30 pm
- high school diploma or equivalent (GED)
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- strong problem-solving, organizational, and multitasking skills
- adaptable and flexible to shifting priorities
- team-oriented with a proactive approach and attention to detail
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English with residents, guests, and staff
- must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent (GED)
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- strong problem-solving, organizational, and multitasking skills
- adaptable and flexible to shifting priorities
- team-oriented with a proactive approach and attention to detail
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English with residents, guests, and staff
- must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Duties
- Create a positive first impression by performing valet parking services for residents and visitors
- deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
- respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
- oversee building safety systems including fire alarms
- follow emergency procedures and assist residents during fires or severe weather
- handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
- support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
- maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- welcome new residents and guide them through the orientation process for a smooth transition into the community
- manage office supplies, resident documents, and menus
- perform clerical duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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