Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $28.40
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Retirement benefits
Job Description
The hiring company is a well-established retail grocery chain known for its commitment to quality products and exceptional customer service. With an emphasis on community engagement and customer satisfaction, this company strives to offer fresh, high-quality bakery items as a cornerstone of its product offering. The company operates numerous stores with dedicated departments for bakery goods, where a talented team works to provide an inviting and comforting shopping experience for customers. This position is offered as a full-time Bakery Manager role with an hourly wage starting at $28.40, though pay may vary depending on location, experience, and qualifications. The role also comes with a comprehensive benefits package including medical, dental, vision, disability and life insurance, paid time off, and retirement benefits.
The Bakery Manager plays a vital role in the daily operations and overall success of the bakery department within the grocery store. This individual is responsible for directing, organizing, and managing all aspects of the bakery section to meet sales and profitability goals. The position requires leading a team, maintaining exceptional customer service standards, and ensuring that bakery products are consistently high quality and fresh. This role involves hands-on responsibilities such as proofing, baking, decorating, packaging, and merchandising bakery goods while also focusing on inventory control, sanitation, safety, and compliance with federal and state regulations regarding food safety and labeling.
The Bakery Manager acts as a frontline leader who not only manages the operational aspects but also motivates and trains bakery personnel to perform at their best. They communicate business goals, promote seasonal and promotional offerings, handle customer concerns and special orders, and actively participate in recruitment and personnel development.
The role demands strong leadership skills, detailed knowledge of bakery products and processes, the ability to assess and respond to business activity, and a commitment to upholding all company and legal policies. Physical requirements include the ability to lift up to 40 pounds, stand for extended periods, and perform repetitive manual tasks related to baking and decorating. The environment consists of working in temperature-controlled areas with exposure to oven heat, cold freezer temperatures, flour dust, and cleaning chemicals. Good attendance and flexibility to work varied shifts including nights, weekends and holidays are essential.
Overall, the Bakery Manager is integral to maintaining the quality and reputation of the bakery department, ensuring customer satisfaction, and driving sales performance within this retail grocery setting. This is a rewarding opportunity for someone with a passion for bakery products, leadership, and customer service to contribute to a well-respected company with excellent benefits and competitive pay.
The Bakery Manager plays a vital role in the daily operations and overall success of the bakery department within the grocery store. This individual is responsible for directing, organizing, and managing all aspects of the bakery section to meet sales and profitability goals. The position requires leading a team, maintaining exceptional customer service standards, and ensuring that bakery products are consistently high quality and fresh. This role involves hands-on responsibilities such as proofing, baking, decorating, packaging, and merchandising bakery goods while also focusing on inventory control, sanitation, safety, and compliance with federal and state regulations regarding food safety and labeling.
The Bakery Manager acts as a frontline leader who not only manages the operational aspects but also motivates and trains bakery personnel to perform at their best. They communicate business goals, promote seasonal and promotional offerings, handle customer concerns and special orders, and actively participate in recruitment and personnel development.
The role demands strong leadership skills, detailed knowledge of bakery products and processes, the ability to assess and respond to business activity, and a commitment to upholding all company and legal policies. Physical requirements include the ability to lift up to 40 pounds, stand for extended periods, and perform repetitive manual tasks related to baking and decorating. The environment consists of working in temperature-controlled areas with exposure to oven heat, cold freezer temperatures, flour dust, and cleaning chemicals. Good attendance and flexibility to work varied shifts including nights, weekends and holidays are essential.
Overall, the Bakery Manager is integral to maintaining the quality and reputation of the bakery department, ensuring customer satisfaction, and driving sales performance within this retail grocery setting. This is a rewarding opportunity for someone with a passion for bakery products, leadership, and customer service to contribute to a well-respected company with excellent benefits and competitive pay.
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in bakery management or related retail supervisory role
- Strong leadership and interpersonal skills
- Knowledge of bakery processes and food safety regulations
- Ability to lift up to 40 pounds and perform physical tasks such as standing, bending and repetitive hand movements
- Good communication skills
- Proficiency with computer software and electronic ordering devices
- Ability to work flexible hours including nights, weekends and holidays
- Good attendance record
- Must comply with company grooming standards and safety policies
Job Qualifications
- High school diploma or equivalent
- Proven leadership and management experience in a bakery or retail environment
- Strong knowledge of bakery products, standards, perishability and food safety
- Experience with inventory control and ordering systems
- Ability to operate bakery equipment and electronic ordering devices
- Excellent communication, interpersonal and customer service skills
- Basic math skills and knowledge of weights and measures
- Understanding of employment laws and workplace practices
- Familiarity with profit and loss statements
- Ability to train and develop staff
- Ability to maintain professional demeanor in a fast-paced environment
Job Duties
- Champion corporate and division customer service programs to meet or exceed customer service goals
- Plan, organize and direct day-to-day operations of the Bakery Department
- Conduct daily inspections to ensure compliance with product quality, code date standards, sanitation, safety and security
- Oversee bakery duties including proofing, baking, decorating, slicing and packaging
- Implement effective promotional and seasonal displays and prevent shrink
- Order, check, receive and control inventory to ensure adequate product quantity, quality and freshness
- Maintain bakery department cooler and freezer and conduct periodic inventories
- Ensure bakery product quality, baking and decorating standards are met
- Ensure proper merchandising of products including schematics and retail labeling compliance
- Comply with health and food safety standards and company policies
- Assist customers with special orders and suggestive selling
- Ensure cleanliness and sanitation of work areas, equipment and retail cases
- Handle customer relations and engage in sales techniques
- Monitor daily logs, purchase reports and sales and labor reports
- Attend required training and sales meetings
- Implement emergency procedures for equipment and software malfunctions
- Supervise, motivate, train and participate in hiring bakery personnel
- Monitor associate performance and recommend personnel actions
- Schedule personnel to ensure adequate coverage
- Communicate sales goals and department performance to staff
- Comply with company policies and procedures
- Resolve associate complaints and report serious policy violations
- Answer and respond to incoming calls and resolve customer complaints
- Perform all duties with honesty and integrity
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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