106011 - Sales Manager

Valencia Hotel Group is a distinguished hospitality management company that specializes in creating unique and memorable hotel experiences through exceptional service, innovative design, and a strong connection to the local environment. With a portfolio of award-winning properties spread across Texas and other key locations in the United States, Valencia Hotel Group is committed to upholding high standards in guest satisfaction, operational excellence, and community engagement. The company fosters a culture of growth, collaboration, and dedication to service, making it a highly regarded employer in the hospitality industry.\n\nThe Cotton Court Hotel, a proud member of the Valencia Hotel Group, located in Lubbock, Texas, is seeking a motivated and dynamic individual to fill the role of Business Travel Sales Manager / Sales Coordinator. This hybrid position is integral to the success of the hotel's sales department, blending proactive business development with essential sales coordination duties. The role requires a professional capable of driving new business growth focused primarily on business transient travel while also managing various administrative and operational sales support functions. Approximately 70-80% of the time will be devoted to generating sales and business development activities, with the remaining 20-30% dedicated to sales coordination responsibilities.\n\nKey tasks include developing and executing strategic sales plans that increase business transient revenue and expanding the hotel's market share within Lubbock’s business travel segment. The role involves outside sales activities such as prospecting, networking, cold calling, telemarketing, and meeting with clients for site inspections and relationship building. The Business Travel Sales Manager is expected to manage RFP submissions, negotiate corporate rate agreements, and thoroughly research market trends to capitalize on new revenue opportunities. Additionally, this position requires managing corporate accounts, fostering long-term client relationships, monitoring account performance, and ensuring exceptional customer service.\n\nOn the sales coordination side, daily activities include managing inquiries, processing group business reservations, supporting partnerships specifically with Texas Tech University, coordinating guest amenities, and maintaining sales documentation. Collaboration with the Director of Sales & Marketing, Revenue Management, and hotel leadership is essential for aligning sales efforts with overall revenue goals. The ideal candidate will work closely with internal teams to ensure seamless communication concerning negotiated accounts, VIP clients, and customer satisfaction. This role also involves regular reporting, forecasting, and performance reviews to track progress against goals and support business strategy development.\n\nThis position offers a vibrant work environment that combines office-based tasks with opportunities for local travel to meet with clients and attend community networking events. Valencia Hotel Group provides a competitive salary, an incentive plan, and a comprehensive benefits package including health, dental, and vision insurance, a 401(k) plan with company match, travel discounts across the group’s properties, and opportunities for professional growth within the company. This role is a unique opportunity to join a reputable hospitality management company in a dynamic sales capacity that fosters both strategic business development and operational excellence.