Job Overview
Compensation
Salary
Range $43,200.00 - $58,300.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Meal Allowances
Job Description
Cotton Court Hotel, located in Lubbock, TX, is a distinctive and celebrated hotel known for its unique character and modern design. As a proud member of the Valencia Hotel Group, this hotel embodies a blend of classic charm and contemporary aesthetics that caters to today’s passionate traveler. Valencia Hotel Group is renowned for curating an extraordinary collection of hotels, each with a focus on delivering exceptional guest experiences through thoughtfully designed spaces and dedicated service teams. Cotton Court Hotel stands as a pillar in the community, offering guests an inviting atmosphere where tradition meets innovation, making it a sought-after destination for visitors to Lubbock.
The role available is a pivotal position within the hotel’s Food and Beverage (F&B) division, tasked with overseeing the restaurant operations, pool bar, room service, courtyard services, and minibar. This leadership role requires a motivated and organized professional capable of ensuring operational efficiency and high-quality service delivery that aligns with the hotel’s esteemed standards. The successful candidate will act as a liaison to the Executive Chef, advising on all matters concerning the F&B operations while maintaining budgetary controls. This position is geared towards individuals passionate about hospitality excellence, emphasizing mentoring and inspiring culinary and service teams to uphold hygiene, cleanliness, and impeccable customer experiences.
The responsibilities include supervising a broad scope of food and beverage services and ensuring compliance with Cotton Court’s policies and procedures. This requires constant monitoring of service quality and cleanliness, coupled with a rigorous safety-first approach in line with health regulations. The candidate will be instrumental in staff training, coaching, and development, positioning themselves as a role model for professional conduct and team motivation within the F&B department. Moreover, the role demands collaboration on marketing strategies for F&B outlets while fostering strong vendor and supplier relationships to optimize operations and cost management.
Physical demands are inherent to this role—requiring ability to perform tasks such as crouching, stooping, twisting, and climbing while operating in environments with temperature extremes, handling heavy equipment and food items, and employing sharp tools safely. Commitment to maintaining a clean, safe, and efficient workspace under varied conditions is essential. The environment involves exposure to chemicals, food items, sharp objects, and fluctuating temperatures, emphasizing the importance of safety and adherence to best practices.
This position embodies leadership qualities by encouraging open communication, conflict resolution, and accountability, ensuring the culinary team meets the highest operational standards. The role also includes maintaining up-to-date certifications for all team members, managing inventory, and ensuring food costs stay within budget. The ability to participate actively in hotel events and uphold customer service standards on the dining floor signifies the comprehensive nature of this leadership position.
Cotton Court Hotel offers a vibrant work environment where employees are empowered to exceed expectations and contribute to the hotel's legacy of excellence. This role is ideal for professionals seeking to grow within the hospitality industry by taking on significant responsibilities that impact the overall guest experience while fostering a collaborative and dynamic team culture. Candidates should expect to be engaged in a fast-paced, customer-centric environment that values innovation, professionalism, and a strong commitment to hospitality excellence.
The role available is a pivotal position within the hotel’s Food and Beverage (F&B) division, tasked with overseeing the restaurant operations, pool bar, room service, courtyard services, and minibar. This leadership role requires a motivated and organized professional capable of ensuring operational efficiency and high-quality service delivery that aligns with the hotel’s esteemed standards. The successful candidate will act as a liaison to the Executive Chef, advising on all matters concerning the F&B operations while maintaining budgetary controls. This position is geared towards individuals passionate about hospitality excellence, emphasizing mentoring and inspiring culinary and service teams to uphold hygiene, cleanliness, and impeccable customer experiences.
The responsibilities include supervising a broad scope of food and beverage services and ensuring compliance with Cotton Court’s policies and procedures. This requires constant monitoring of service quality and cleanliness, coupled with a rigorous safety-first approach in line with health regulations. The candidate will be instrumental in staff training, coaching, and development, positioning themselves as a role model for professional conduct and team motivation within the F&B department. Moreover, the role demands collaboration on marketing strategies for F&B outlets while fostering strong vendor and supplier relationships to optimize operations and cost management.
Physical demands are inherent to this role—requiring ability to perform tasks such as crouching, stooping, twisting, and climbing while operating in environments with temperature extremes, handling heavy equipment and food items, and employing sharp tools safely. Commitment to maintaining a clean, safe, and efficient workspace under varied conditions is essential. The environment involves exposure to chemicals, food items, sharp objects, and fluctuating temperatures, emphasizing the importance of safety and adherence to best practices.
This position embodies leadership qualities by encouraging open communication, conflict resolution, and accountability, ensuring the culinary team meets the highest operational standards. The role also includes maintaining up-to-date certifications for all team members, managing inventory, and ensuring food costs stay within budget. The ability to participate actively in hotel events and uphold customer service standards on the dining floor signifies the comprehensive nature of this leadership position.
Cotton Court Hotel offers a vibrant work environment where employees are empowered to exceed expectations and contribute to the hotel's legacy of excellence. This role is ideal for professionals seeking to grow within the hospitality industry by taking on significant responsibilities that impact the overall guest experience while fostering a collaborative and dynamic team culture. Candidates should expect to be engaged in a fast-paced, customer-centric environment that values innovation, professionalism, and a strong commitment to hospitality excellence.
Job Requirements
- High school diploma or equivalent
- previous experience in food and beverage operations
- strong interpersonal and leadership abilities
- ability to work in hot and physically demanding environments
- capability to handle kitchen equipment and tools safely
- excellent organizational skills
- availability to work flexible hours including weekends
- commitment to uphold hotel policies and standards
- ability to respond to emergency situations
Job Qualifications
- Experience in restaurant or hotel food and beverage operations
- supervisory or management experience in a culinary environment
- knowledge of health and safety regulations in food service
- strong leadership and communication skills
- ability to manage inventory and budgets
- experience in training and coaching staff
- understanding of culinary techniques and plating standards
- ability to handle guest complaints professionally
- familiarity with vendor relations
- proactive problem-solving skills
Job Duties
- Training of exceptional staff
- follow Executive Chef guidelines on cooking technique and plating
- managing and controlling of inventory
- managing employee training, coaching, code of conduct, professionalism, and morale
- marketing and promotions of F and B outlets
- implement hotel rules and regulations and follow all Standards of Procedures
- maintain atmosphere, theme, and appearance of F and B outlets
- inspect facilities for safety and quality control
- maintain vendor relationships
- maintain all employee certifications to be current and up to date
- maintain kitchen conditions at a high clean standards
- follows Health and Safety laws and standards and maintain a high grade of inspection
- ensure safety of F and B outlets
- ensure all employees are properly uniformed and ready to work
- handle employee and guest issues with professionalism and immediacy
- proper utilization of excess food product for lowest possible attainable food cost
- ensure Food Prep as required in a timely manner
- follow Executive Chef orders as directed
- ensures the quality and preparation of dishes meets Executive Chef standards at all times
- relentlessly train and motivate culinary staff
- maintain budgeted food costs
- assist in the training and motivation of front of house staff
- assists in ensuring kitchen labor expenses are maintained according to budget and forecast
- participate in off property culinary events to promote awareness of hotel outlets
- visit tables and maintain an active presence on the dining room floor as appropriate
- ensure all standards are adhered to in the presentation of outlet service, with servers actively hitting all potential point of upselling service such as appetizers, dessert, wine, etc.
- ensure ticket times are managed to the benefit of the guest experience
- thoroughly review all BEO’s, communicating effectively to the culinary team and ensuring all banquet and catering meals are carried out flawlessly
- investigate and resolve any service issues properly addressing both internally recovering the guest as appropriate
- maintain a safe, clean operating environment, ensuring compliance to all local health codes and regulations
- be on call 24/7 for any emergency situations that may arise
- be available to do Manager on Duty weekends as required
Job Criteria
Experience
No experience required
Job Location
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